Four Points by Sheraton Customer Service

Phone Number & Contact Info

Four Points by Sheraton's Best Phone Number

800-325-3535
Toll-free·Calls Customer Service·Most popular Four Points by Sheraton number
Q:

How do I talk to a live human at Four Points by Sheraton?

A:Calling this Four Points by Sheraton number should go right to a real human being
Q:

Does Four Points by Sheraton offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-11pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Four Points by Sheraton phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Four Points by Sheraton number should go right to a real human being
Below are some clips we've found from Four Points by Sheraton's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Sheraton. How can I help you today?"
Excerpt from a call with Four Points by Sheraton
Tuesday, January 2, 2024 9:12 PM

They may ask you to say or enter information

"Thank you for calling Sheraton. Would you be interested in learning more about the Marriott Bonvoy Bevy American Express card?
Eligible applicants can earn eighty five thousand bonus points Additional terms and conditions apply.
To learn more, you can say yes or no."
Excerpt from a call with Four Points by Sheraton
Monday, January 22, 2024 5:53 PM
In fact, much of this information on this page is superfluous because this Four Points by Sheraton phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Four Points by Sheraton operates the call center for this 800-325-3535 phone number Mon-Fri 9am-11pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Four Points by Sheraton phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Four Points by Sheraton staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Four Points by Sheraton is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Four Points by Sheraton

In summation, the best day to call Four Points by Sheraton is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Four Points by Sheraton staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Four Points by Sheraton

If you have time to do a bit of reading before you call Four Points by Sheraton, we recommend you read over some of our problem-specific articles.

Are pets allowed at Four Points by Sheraton?

Yes, Four Points by Sheraton welcomes pets at select locations. We understand that pets are an important part of your family, so we gladly offer pet-friendly accommodations with a few guidelines. A maximum of two pets per room are permitted. Dogs weighing up to 40 pounds are generally welcome, although exceptions may be made for service animals. A non-refundable cleaning fee will apply to cover additional housekeeping needs. Please note that pets must be well-behaved, leashed or in carriers at all times in public areas. They may not be left unattended in guest rooms. When making a reservation, we recommend notifying the hotel about your pet so they can ensure a suitable room for you and your furry companion. Welcome to Four Points by Sheraton, where your four-legged family members are treated with care and consideration.

What amenities does Four Points by Sheraton offer?

Four Points by Sheraton offers a variety of amenities to enhance guests' stay. Our hotel features comfortable and well-appointed rooms with plush bedding, complimentary high-speed Wi-Fi, and flat-screen TVs for your entertainment. To rejuvenate, guests can indulge in our fitness center, equipped with state-of-the-art equipment, or take a refreshing dip in our outdoor pool. For business travelers, we provide a well-equipped business center that offers printing and photocopying services. Additionally, our hotel offers delicious dining options, with an on-site restaurant serving a range of delectable dishes, as well as a bar/lounge area for relaxation. For added convenience, we offer complimentary shuttle services, on-site parking, and a 24-hour front desk. At Four Points by Sheraton, we strive to ensure an enjoyable and comfortable stay for all our guests.

Do the rooms have a mini fridge or minibar?

Yes, all our rooms at Four Points by Sheraton are equipped with a mini fridge. We understand the importance of having cold beverages and snacks readily available, and our mini fridges offer the convenience you need during your stay. Whether you'd like to store your own drinks or prefer to purchase from our selection of minibar items, rest assured that you'll have access to a well-stocked fridge. So whether you're traveling for business or leisure, you can enjoy the comfort and convenience of having a mini fridge in your room at Four Points by Sheraton.

Top Four Points by Sheraton customer service problems

Click the link above to get answers to just about any Four Points by Sheraton customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Four Points by Sheraton, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking to talk to representative: "Representative."
- From a call lasting 2m 29s , Jan 22, 2024 5:53 PM
Membership inquiry: "I'm calling to see if my wife and I are still members of the Sheraton."
- From a call lasting 2m 26s , Jan 2, 2024 9:12 PM

Conclusion and closing notes

This is Four Points by Sheraton's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Four Points by Sheraton agent. This phone number is Four Points by Sheraton's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-325-3535 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Four Points by Sheraton first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Four Points by Sheraton has 1 phone number. It's not always clear what is the best way to talk to Four Points by Sheraton representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Four Points by Sheraton. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Four Points by Sheraton. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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