Does Fort Worth Star-Telegram offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fort Worth Star-Telegram below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fort Worth Star-Telegram phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at 1st menu.
Below are some clips we've found from Fort Worth Star-Telegram's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to the Star Telegram.
The New York Times crossword puzzle is now available in our edition in a printable eight and a half by eleven format.
Visit w w w dot star dash telegram dot com backslash the edition and click on classic puzzles.
In just a few words, please tell me what you would like help with today."
Excerpt from a call with Fort Worth Star-Telegram
Wednesday, June 5, 2024 9:49 PM
The first phone menu
"Welcome to the Star Telegram.
In just a few words, please tell me what you would like help with today.
Delivery problem. I'm sorry. Did you get the paper?
So are you missing the paper just for today?
Sorry. If we're just talking about today's paper, press one.
If not, press two."
Excerpt from a call with Fort Worth Star-Telegram
Wednesday, February 7, 2024 1:31 PM
After you press 2
"Okay then. Are you missing the paper just for yesterday?
Sorry. If we're talking about just yesterday's paper, press one.
If not, press two."
Excerpt from a call with Fort Worth Star-Telegram
Wednesday, February 7, 2024 1:37 PM
What are the hours and when should I call?
Fort Worth Star-Telegram operates the call center for this 800-776-7827 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 152 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Fort Worth Star-Telegram call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fort Worth Star-Telegram phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fort Worth Star-Telegram staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fort Worth Star-Telegram is Tuesday.The most busy day to call is Friday, which averages 260% more phone calls by comparison.Again, this is based on a sample of 152 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Quietest
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Fort Worth Star-Telegram is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fort Worth Star-Telegram staffs the call center well on Tuesday.
Why Customers Call Fort Worth Star-Telegram
If you have time to do a bit of reading before you call Fort Worth Star-Telegram, we recommend you read over some of our problem-specific articles.
Yes, you can access the Fort Worth Star-Telegram online. We offer a comprehensive digital subscription that gives you unlimited access to our website and mobile app. To access the content, simply visit our website and sign in using your account details. Alternatively, you can download our mobile app on your smartphone or tablet and log in to your account. With our online access, you can read articles, view photos, watch videos, and engage with our digital content. For more information and to subscribe, please visit our website or contact our customer service. Stay informed and connected with the latest news and updates from the Fort Worth Star-Telegram wherever you are.
Fort Worth Star-Telegram offers various delivery options to suit readers' preferences. Subscribers can choose to receive the newspaper daily or on specific days throughout the week. The delivery options include print delivery, e-Edition, and digital access. Print delivery ensures that the physical newspaper is delivered to the readers' doorsteps every day. The e-Edition option allows subscribers to access a digital replica of the print newspaper on their devices, such as computers, tablets, or smartphones. Additionally, digital access provides access to unlimited articles, breaking news, and exclusive content on the Fort Worth Star-Telegram website and mobile app. With these flexible delivery options, readers can stay informed and connected with the latest news from Fort Worth Star-Telegram in a way that best fits their lifestyle.
The cost of a subscription to Fort Worth Star-Telegram varies depending on factors such as the duration of the subscription and any current promotional offers. We offer flexible subscription options to cater to individual needs and budgets. To get accurate pricing information, we recommend visiting our website or contacting our customer service team. They will assist you in selecting the most suitable subscription plan and provide details about any available discounts, introductory offers, or special packages. Our goal is to make quality journalism accessible to everyone, ensuring you stay informed about local news, events, and more in the Fort Worth area.
Click the link above to get answers to just about any Fort Worth Star-Telegram customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Fort Worth Star-Telegram, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry for subscription: "I need to know what day the subscription I have for my dad runs out and what the account number is, please."
- From a call lasting 4m 32s , Feb 20, 2024 7:38 PM
Missed newspaper delivery: "Well, you didn't get a paper today."
- From a call lasting 7m 2s , Feb 12, 2024 5:43 PM
Canceling subscription for deceased father: "I'm calling on behalf of my dad. My dad passed away."
- From a call lasting 7m 21s , Jan 11, 2024 4:46 PM
Placing classified ad: "I want to place a classified ad in the paper."
- From a call lasting 3m 29s , Jan 8, 2024 1:01 PM
Subscription renewal and payment: "I'll agree to six dollars a week."
- From a call lasting 11m 53s , Jan 5, 2024 4:59 PM
Late newspaper delivery: "I used to get my paper by 6:30, now it's coming around 7:30-8, what's going on?"
- From a call lasting 5m 54s , Jan 3, 2024 1:19 PM
Information about why customers call Fort Worth Star-Telegram is extracted from issues that customers have reported to GetHuman.
This is Fort Worth Star-Telegram's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fort Worth Star-Telegram agent. This phone number is Fort Worth Star-Telegram's best phone number because 2,268 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-776-7827 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Fort Worth Star-Telegram first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fort Worth Star-Telegram has 1 phone number. It's not always clear what is the best way to talk to Fort Worth Star-Telegram representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fort Worth Star-Telegram. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fort Worth Star-Telegram. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.