Footaction Customer Service

Phone Number & Contact Info

Footaction's Best Phone Number

800-863-8932
Toll-free·Calls Customer Service·Most popular Footaction number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Footaction?

A:Press 0 as soon as the prompt starts You can also use our free service that can talk to Footaction for you and report back.
Q:

Does Footaction offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Wednesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Footaction below.

Let us call and talk to Footaction for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Footaction phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 as soon as the prompt starts

What are the hours and when should I call?

Footaction operates the call center for this 800-863-8932 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Footaction call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Footaction phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Footaction staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Footaction is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Footaction

In summation, the best day to call Footaction is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Footaction staffs the call center well on Monday.

Why Customers Call Footaction

If you have time to do a bit of reading before you call Footaction, we recommend you read over some of our problem-specific articles.

What is Footaction's return policy?

Footaction has a customer-friendly return policy to ensure a hassle-free shopping experience. Within 45 days of purchase, customers can return unworn and unused items in their original condition to any Footaction store. The return must be accompanied by the original receipt and all original tags. However, certain items, like underwear and face masks, are not eligible for return due to hygiene reasons. Online orders can also be returned in-store or through mail. For online returns, the provided prepaid return label must be used, and a restocking fee may be applicable for certain items. It is important to note that refunds are processed in the original form of payment, excluding any shipping charges. With this generous return policy, Footaction aims to ensure customer satisfaction and a seamless shopping experience.

What is the Footaction VIP program?

The Footaction VIP program is a loyalty program designed for our valued customers. By becoming a VIP member, you gain access to exclusive benefits and rewards. As a member, you can enjoy early access to new product releases and limited edition items, ensuring you stay ahead of the fashion game. Additionally, you have the opportunity to receive special discounts, promotions, and personalized offers tailored to your preferences. The program also grants you access to exclusive events and experiences in the sneaker and streetwear community. With the Footaction VIP program, we aim to provide our customers with a unique and rewarding shopping experience, while expressing our appreciation for their continued support and loyalty. Join the VIP program today and elevate your sneaker game like never before.

What is the Footaction release calendar?

The Footaction release calendar is a useful tool for sneaker enthusiasts and fashion seekers. It is a schedule that outlines the upcoming release dates for exclusive sneakers, clothing, and accessories offered by Footaction. This calendar provides customers with a comprehensive overview of the highly anticipated drops, allowing them to plan ahead and stay up to date with the latest trends and releases. From limited edition collaborations to hot new releases, the Footaction release calendar ensures that customers never miss out on their favorite products. By regularly updating this calendar, Footaction keeps its customers informed, catering to their passion for style and sneaker culture. Stay in the loop and never miss out on the next must-have item with the Footaction release calendar.

Top Footaction customer service problems

Click the link above to get answers to just about any Footaction customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Footaction Customer Service Contacts

There are of course other ways to contact Footaction customer service besides the phone. Below we list the best ones, by medium.

Footaction Customer Service Live Chat

footaction.com - Customer Service
Click "Chat Live" on the right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Footaction provides this option.

Footaction Customer Help Desk / Web Support

footaction.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Footaction customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Footaction's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Footaction agent. This phone number is Footaction's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-863-8932 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Footaction first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Footaction has 1 phone number. It's not always clear what is the best way to talk to Footaction representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Footaction. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Footaction. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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