Does First National Merchant Solutions offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for First National Merchant Solutions below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this First National Merchant Solutions phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press ### once or twice during recorded instructions.
What are the hours and when should I call?
First National Merchant Solutions operates the call center for this 800-228-2443 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 17 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the First National Merchant Solutions call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this First National Merchant Solutions phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like First National Merchant Solutions staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call First National Merchant Solutions is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 17 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call First National Merchant Solutions
In summation, the best day to call First National Merchant Solutions is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that First National Merchant Solutions staffs the call center well on Monday.
Why Customers Call First National Merchant Solutions
If you have time to do a bit of reading before you call First National Merchant Solutions, we recommend you read over some of our problem-specific articles.
Yes, First National Merchant Solutions can be used internationally. As a global payment processing provider, we offer seamless integration and support for businesses operating across borders. Our advanced technology enables you to accept payments from customers around the world, allowing you to expand your customer base and increase revenue opportunities. Whether you operate a physical store or an online business, our solutions are designed to cater to your international payment needs. With a wide range of international payment methods and multi-currency support, we ensure smooth transactions and efficient processing. Additionally, our dedicated customer support team is available round the clock to assist you with any questions or issues you may have during your international transactions. Trust First National Merchant Solutions to make your global payments hassle-free.
The fees associated with using First National Merchant Solutions vary depending on the specific services and products utilized. Some common fees may include transaction fees, monthly service fees, statement fees, and chargeback fees. These fees are designed to cover the costs of processing payments, maintaining merchant accounts, and handling any disputes or chargebacks. It is important to note that the exact fees for each merchant may differ based on factors such as business type, processing volume, and other individual requirements. To get a detailed understanding of the fees involved, it is advisable to contact First National Merchant Solutions directly or consult the merchant agreement and pricing schedule provided by the company.
First National Merchant Solutions accepts a wide range of payment methods to cater to diverse customer needs. We aim to provide convenience and flexibility in payments. Our platform supports all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we accept contactless payments, such as Apple Pay, Google Pay, and Samsung Pay, enabling customers to conveniently make transactions with their mobile devices. For those who prefer traditional methods, we also accept checks and offer electronic check conversion services. Our goal is to ensure that both merchants and customers experience seamless payment processing, regardless of their preferred payment method.
Click the link above to get answers to just about any First National Merchant Solutions customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is First National Merchant Solutions's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a First National Merchant Solutions agent. This phone number is First National Merchant Solutions's best phone number because 102 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-228-2443 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call First National Merchant Solutions first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, First National Merchant Solutions has 1 phone number. It's not always clear what is the best way to talk to First National Merchant Solutions representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for First National Merchant Solutions. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like First National Merchant Solutions. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.