Federal Housing Finance Agency (FHFA) Customer Service

Phone Number & Contact Info

Federal Housing Finance Agency (FHFA)'s Best Phone Number

202-649-3811
Calls Customer Service·Most popular Federal Housing Finance Agency (FHFA) number
Q:

How do I talk to a live human at Federal Housing Finance Agency (FHFA)?

A:Calling this Federal Housing Finance Agency (FHFA) number should go right to a real human being
Q:

Does Federal Housing Finance Agency (FHFA) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Federal Housing Finance Agency (FHFA) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Federal Housing Finance Agency (FHFA) number should go right to a real human being
In fact, much of this information on this page is superfluous because this Federal Housing Finance Agency (FHFA) phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Federal Housing Finance Agency (FHFA) operates the call center for this 202-649-3811 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Federal Housing Finance Agency (FHFA) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Federal Housing Finance Agency (FHFA) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Federal Housing Finance Agency (FHFA) is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Federal Housing Finance Agency (FHFA)

In summation, the best day to call Federal Housing Finance Agency (FHFA) is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Federal Housing Finance Agency (FHFA) staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Federal Housing Finance Agency (FHFA)

If you have time to do a bit of reading before you call Federal Housing Finance Agency (FHFA), we recommend you read over some of our problem-specific articles.

What is the role of the Federal Housing Finance Agency (FHFA)?

The role of the Federal Housing Finance Agency (FHFA) is to regulate and supervise the Federal Home Loan Bank System, government-sponsored enterprises (GSEs) including Fannie Mae and Freddie Mac, and the Federal Home Loan Mortgage Corporation (FHLMC). Its primary objective is to ensure the stability, liquidity, and affordability of the US housing market and the availability of mortgage financing. FHFA sets guidelines, standards, and regulations for GSEs, monitors their compliance, and manages their conservatorship in times of financial distress. It also oversees efforts to expand homeownership opportunities, promote fair lending practices, and support the Federal Reserve's housing and mortgage market policies. Ultimately, FHFA plays a crucial role in maintaining a strong and resilient housing finance system to protect consumers and stabilize the US economy.

What is the Federal Housing Administration (FHA)?

The Federal Housing Administration, commonly known as FHA, is a government agency established in 1934 to provide mortgage insurance on loans made by approved lenders. Its primary goal is to make homeownership more accessible for individuals and families with lower income levels or those who may not qualify for conventional loans. FHA insures the loans, which means that if a borrower defaults, the lender is protected against financial loss. This assurance encourages lenders to offer mortgages with more lenient qualifications, lower down payment requirements, and competitive interest rates. It also plays a crucial role in stabilizing the housing market during economic downturns. FHA loans are popular among first-time homebuyers and those with limited financial resources, promoting and ensuring fair and affordable housing opportunities for Americans.

Can I refinance my mortgage if I am underwater on my loan?

Yes, it is possible to refinance your mortgage even if you are underwater on your loan. The Federal Housing Finance Agency (FHFA) offers programs like the Home Affordable Refinance Program (HARP) and the High LTV Refinance Option (HLRO) for eligible borrowers. These programs are specifically designed to help homeowners who owe more on their mortgage than the value of their property. By refinancing through these programs, borrowers can take advantage of historically low-interest rates, potentially lower their monthly payments, and improve their financial situation. However, certain eligibility criteria apply, including having a loan owned or guaranteed by Fannie Mae or Freddie Mac, being current on your mortgage payments, and meeting debt-to-income requirements. It is recommended to consult with a mortgage lender or housing counselor to explore refinancing options and determine eligibility.

Top Federal Housing Finance Agency (FHFA) customer service problems

Click the link above to get answers to just about any Federal Housing Finance Agency (FHFA) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Federal Housing Finance Agency (FHFA) Customer Service Contacts

There are of course other ways to contact Federal Housing Finance Agency (FHFA) customer service besides the phone. Below we list the best ones, by medium.

Federal Housing Finance Agency (FHFA) Customer Email Addresses

ConsumerHelp@FHFA.gov - Customer Service
Customer service email address
assistance@fha.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Federal Housing Finance Agency (FHFA) will reply our your email.

Federal Housing Finance Agency (FHFA) Customer Help Desk / Web Support

fhfa.gov - Customer Service
Online customer service support
fha.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Federal Housing Finance Agency (FHFA) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Federal Housing Finance Agency (FHFA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Federal Housing Finance Agency (FHFA) agent. This phone number is Federal Housing Finance Agency (FHFA)'s best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-649-3811 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Federal Housing Finance Agency (FHFA) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Federal Housing Finance Agency (FHFA) has 1 phone number. It's not always clear what is the best way to talk to Federal Housing Finance Agency (FHFA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Federal Housing Finance Agency (FHFA). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Federal Housing Finance Agency (FHFA). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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