Fairmont Hotels Customer Service

Phone Number & Contact Info

Fairmont Hotels's Best Phone Number

800-257-7544
Toll-free·Calls Customer Service·Most popular Fairmont Hotels number
Free tools for easier calling
Q:

How do I talk to a live human at Fairmont Hotels?

A:Must choose an option 1-3, then follow prompts. Our free phone can also navigate phone menus to get a live human at Fairmont Hotels for you.
Q:

Does Fairmont Hotels offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Saturday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fairmont Hotels below.

Let us call and talk to Fairmont Hotels for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fairmont Hotels phone number to document the phone system.
Here is how our research team describes the way the Fairmont Hotels phone system greets you: Welcome to your Fairmont Reservation Service. Please note this call may be recorded or monitored for quality purposes. Select from one of the following three options: to make a new room reservation or inquire about rates and availability, please press 1. All other reservations such as dining, spa, and golf must be booked with the hotel directly. Please refer to fairmont.com. For the phone numbers to modify or cancel an existing reservation and for all other room reservation-related inquiries, please press 2. For inquiries regarding the Accor Live Limitless loyalty program, please press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-3, then follow prompts.

What are the hours and when should I call?

Fairmont Hotels operates the call center for this 800-257-7544 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 79 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Fairmont Hotels at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fairmont Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fairmont Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fairmont Hotels is Thursday. The most busy day to call is Saturday, which averages 183% more phone calls by comparison. Again, this is based on a sample of 79 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Quietest
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Fairmont Hotels

In summation, the best day to call Fairmont Hotels is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fairmont Hotels staffs the call center well on Thursday.

Why Customers Call Fairmont Hotels

Below is a sample of recent calls to Fairmont Hotels, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about hotel amenities: "I was curious whether the hotels have air conditioning since it's quite warm recently."
- From a call lasting 9m 10s , Jul 9, 2024 2:11 PM
Information about why customers call Fairmont Hotels is extracted from issues that customers have reported to GetHuman.
Fairmont Hotels issues reported to GetHuman

Conclusion and closing notes

This is Fairmont Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fairmont Hotels agent. This phone number is Fairmont Hotels's best phone number because 61,880 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-257-7544 include and other customer service issues. Rather than trying to call Fairmont Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fairmont Hotels has 1 phone number. It's not always clear what is the best way to talk to Fairmont Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fairmont Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fairmont Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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