A:Must choose an option 1-3, then follow prompts.Our free phone can also navigate phone menus to get a live human at Fairmont Hotels for you.
Q:
Does Fairmont Hotels offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Saturday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Fairmont Hotels below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Fairmont Hotels phone number to document the phone system.
Here is how our research team describes the way the Fairmont Hotels phone system greets you: Welcome to your Fairmont Reservation Service. Please note this call may be recorded or monitored for quality purposes. Select from one of the following three options: to make a new room reservation or inquire about rates and availability, please press 1. All other reservations such as dining, spa, and golf must be booked with the hotel directly. Please refer to fairmont.com. For the phone numbers to modify or cancel an existing reservation and for all other room reservation-related inquiries, please press 2. For inquiries regarding the Accor Live Limitless loyalty program, please press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-3, then follow prompts.
What are the hours and when should I call?
Fairmont Hotels operates the call center for this 800-257-7544 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 75 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Fairmont Hotels call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fairmont Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fairmont Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fairmont Hotels is Thursday.The most busy day to call is Saturday, which averages 167% more phone calls by comparison.Again, this is based on a sample of 75 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Quietest
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Fairmont Hotels is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fairmont Hotels staffs the call center well on Thursday.
Why Customers Call Fairmont Hotels
If you have time to do a bit of reading before you call Fairmont Hotels, we recommend you read over some of our problem-specific articles.
Yes, Fairmont Hotels offer accessible rooms and facilities. We value inclusivity and strive to provide a comfortable stay for all our guests. Our accessible rooms are equipped with features such as wider doorways, grab bars, and roll-in showers. Additionally, we have elevators with Braille signage, wheelchair ramps, and accessible parking spaces. Our knowledgeable staff is always available to assist with accessibility requirements and ensure a seamless experience. Whether you have mobility challenges or any other accessibility needs, we are committed to meeting them and ensuring you have a delightful stay with us. Contact our reservation team or visit our website for more information and to make a booking.
Fairmont Hotels offer a range of amenities to ensure a comfortable and luxurious stay for guests. Our amenities include spacious and well-appointed rooms with plush bedding and contemporary décor. Guests can indulge in our world-class spa facilities, fitness centers, and swimming pools. For food enthusiasts, our hotels feature a variety of dining options ranging from fine dining to casual eateries, providing a culinary experience for every palate. Additionally, we offer complimentary Wi-Fi access throughout the property, convenient parking options, and 24-hour concierge services to cater to our guests' needs at any time. Whether it's for business or leisure, Fairmont Hotels strives to provide a memorable experience with our exceptional amenities.
Yes, pets are welcome at Fairmont Hotels. We understand that pets are part of the family, and we strive to create a comfortable and enjoyable experience for everyone, including our furry friends. To ensure a pleasant stay, we provide various amenities and services for pets, such as pet-friendly rooms, pet beds, bowls, and a range of pet-friendly activities. We do have some guidelines and restrictions in place, so we kindly request that you check the specific policies of the Fairmont Hotel you plan to visit. Whether it's a dog, cat, or any other small pet, we are delighted to accommodate them during your stay with us, creating lasting memories for the whole family.
Click the link above to get answers to just about any Fairmont Hotels customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Fairmont Hotels, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about hotel amenities: "I was curious whether the hotels have air conditioning since it's quite warm recently."
- From a call lasting 9m 10s , Jul 9, 2024 2:11 PM
Information about why customers call Fairmont Hotels is extracted from issues that customers have reported to GetHuman.
This is Fairmont Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fairmont Hotels agent. This phone number is Fairmont Hotels's best phone number because 61,880 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-257-7544 include and other customer service issues. Rather than trying to call Fairmont Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fairmont Hotels has 1 phone number. It's not always clear what is the best way to talk to Fairmont Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fairmont Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fairmont Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.