FTC Response Center Customer Service

Phone Number & Contact Info

FTC Response Center's Best Phone Number

Toll-free·Calls Customer Service·Most popular FTC Response Center number·We talk to customer service for you·Skip the wait on hold·Call now

How do I talk to a live human at FTC Response Center?

A:Press 1 for English, must choose option 1-3, then don't press anything, just hold on the line until you are transferred. You can also use our free service that can talk to FTC Response Center for you and report back.

Does FTC Response Center offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FTC Response Center below.

Let us call and talk to FTC Response Center for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FTC Response Center phone number to document the phone system.
Here is how our research team describes the way the FTC Response Center phone system greets you: To report fraud or bad business practices, press 1. Calling to update an existing report, press 2. For FAQs, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, must choose option 1-3, then don't press anything, just hold on the line until you are transferred.
Below are some clips we've found from FTC Response Center's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Welcome to the Federal Trade Commission's consumer response center.
To continue in English, press one.
For a list of other languages, press three."
Excerpt from a call with FTC Response Center
Monday, April 8, 2024 4:02 PM

What are the hours and when should I call?

FTC Response Center operates the call center for this 877-382-4357 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FTC Response Center call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FTC Response Center phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FTC Response Center staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call FTC Response Center is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call FTC Response Center

In summation, the best day to call FTC Response Center is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FTC Response Center staffs the call center well on Tuesday.

Why Customers Call FTC Response Center

If you have time to do a bit of reading before you call FTC Response Center, we recommend you read over some of our problem-specific articles.

What is the FTC Response Center?

The FTC Response Center is a dedicated resource established by the Federal Trade Commission (FTC) to help address consumer inquiries and complaints. It serves as a centralized hub for individuals to report scams, deceptive practices, and fraudulent activities in the marketplace. Along with fielding consumer complaints, the Response Center also provides valuable information and guidance on consumer rights, privacy, and identity theft protection. Acting as a reliable and accessible point of contact, the FTC Response Center offers assistance to those who have encountered unfair business practices or fallen victim to fraudulent schemes. By ensuring swift responses and investigating reported issues, it plays a pivotal role in safeguarding consumers' interests and promoting a fair and competitive marketplace.

What is the difference between the FTC Response Center and other FTC divisions?

The FTC Response Center is a distinct division within the Federal Trade Commission that is responsible for addressing consumer complaints and inquiries. Unlike other divisions within the FTC, such as the Bureau of Competition or the Bureau of Consumer Protection, which focus on specific areas of regulation and enforcement, the Response Center serves as the initial point of contact for consumers seeking assistance. The main difference lies in its role as a centralized hub for handling consumer concerns, acting as a bridge between the public and other divisions within the FTC. By collecting and analyzing consumer complaints, the Response Center helps identify patterns of fraudulent or deceptive practices, contributing to the FTC's efforts in protecting consumers and promoting fair business practices.

What kind of complaints does the FTC Response Center handle?

The FTC Response Center is responsible for handling a wide range of complaints related to consumer protection. These complaints cover diverse areas such as deceptive advertising, identity theft, privacy violations, telemarketing scams, credit card fraud, pyramid schemes, and unfair business practices. The dedicated team at the FTC Response Center is equipped to address concerns regarding unwanted calls and messages, unwanted merchandise, and fraudulent online transactions. They aim to protect consumers' rights and ensure fair competition in the marketplace. If you encounter any of these issues or suspect fraudulent activities, contact the FTC Response Center to lodge a complaint promptly. Their expertise and commitment to consumer welfare will help in addressing your concerns effectively.

Top FTC Response Center customer service problems

Click the link above to get answers to just about any FTC Response Center customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to FTC Response Center, and their purpose. Are any of these similar to the reason you are trying to call?
Identity theft reporting: "Someone has got ahold of my information and got things in my name, including Comcast bills and loans, impacting my credit."
- From a call lasting 5m 11s , Apr 8, 2024 4:02 PM

More FTC Response Center Customer Service Contacts

There are of course other ways to contact FTC Response Center customer service besides the phone. Below we list the best ones, by medium.

FTC Response Center Customer Service on X (formerly Twitter)

twitter.com/FTC - Customer Service
Use the link to connect with customer service through Twitter
FTC Response Center, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

FTC Response Center Customer Help Desk / Web Support

consumer.ftc.gov - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- FTC Response Center customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is FTC Response Center's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FTC Response Center agent. This phone number is FTC Response Center's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-382-4357 include and other customer service issues. Rather than trying to call FTC Response Center first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, FTC Response Center has 1 phone number. It's not always clear what is the best way to talk to FTC Response Center representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for FTC Response Center. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FTC Response Center. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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