FNBO Direct Customer Service

Phone Number & Contact Info

FNBO Direct's Best Phone Number

Toll-free·Calls Customer Service·Most popular FNBO Direct number

How do I talk to a live human at FNBO Direct?

A:At prompt, press 2; then press 2 again

Does FNBO Direct offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this FNBO Direct phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: At prompt, press 2; then press 2 again

What are the hours and when should I call?

FNBO Direct operates the call center for this 877-370-3707 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FNBO Direct phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FNBO Direct staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call FNBO Direct is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call FNBO Direct

In summation, the best day to call FNBO Direct is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FNBO Direct staffs the call center well on Thursday.

Why Customers Call FNBO Direct

If you have time to do a bit of reading before you call FNBO Direct, we recommend you read over some of our problem-specific articles.

What is FNBO Direct?

FNBO Direct is a digital banking platform offered by First National Bank of Omaha (FNBO), one of the largest privately-owned banks in the United States. It provides customers with a seamless online banking experience, giving them the flexibility to manage their finances anytime, anywhere. FNBO Direct offers a range of personal banking solutions, including checking accounts, savings accounts, certificates of deposit, and individual retirement accounts. With no monthly maintenance fees, customers can enjoy cost-effective banking services. FNBO Direct prioritizes security and utilizes advanced encryption technology to protect customers' sensitive information. Moreover, its customer support team is readily available to assist with any inquiries or issues. With FNBO Direct, customers can enjoy the convenience of modern banking while benefiting from a trusted and established financial institution.

What are the fees associated with FNBO Direct accounts?

FNBO Direct accounts offer great value with minimal fees. We strive to provide straightforward banking that puts the customer first. Our accounts have no monthly service fees, no minimum balance requirements, and no ATM fees when using machines within the Allpoint network. We do not charge for online bill payments, mobile check deposits, or person-to-person transfers. However, it's important to note that certain activities may carry fees, such as ordering checks or receiving paper statements. To conveniently access a comprehensive list of all applicable fees, please refer to our fee schedule on our website. At FNBO Direct, we believe in transparent banking and aim to keep fees to a minimum while delivering excellent service and competitive rates.

What are the interest rates for FNBO Direct accounts?

The interest rates for FNBO Direct accounts vary depending on the type of account and current market conditions. As an online bank, FNBO Direct is committed to offering competitive rates to its customers. For the High Yield Savings account, the interest rate is typically higher than traditional banks and is subject to change. Additionally, FNBO Direct offers Certificates of Deposit (CDs) with fixed interest rates for a specific term, ranging from 6 months to 60 months. These rates are also subject to change. To stay informed about the current interest rates, customers can visit the FNBO Direct website or contact their customer service team. FNBO Direct aims to provide attractive rates to help customers grow their savings efficiently.

Top FNBO Direct customer service problems

Click the link above to get answers to just about any FNBO Direct customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is FNBO Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FNBO Direct agent. This phone number is FNBO Direct's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-370-3707 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call FNBO Direct first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, FNBO Direct has 1 phone number. It's not always clear what is the best way to talk to FNBO Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for FNBO Direct. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FNBO Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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