Experian Customer Service Phone Number

Hold time now: 36 mins (avg 15)
Best time to call: 8:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3 as soon as the message starts
This is not the most popular Experian phone number (it's ranked #5). Most customers call 714-830-7000 for support: Click here for best option

Other customers got on the phone recently because:

My credit report is not updated and there is an error on it I need fixed ASAP I’m tryin...
Someone I think has my social security number and birthday. Can u put an alert on my cr...
How to connect Netflix account to boost score
I think someone got my social security number and birth date. I called transunion and i...
I need to unfreeze my credit. I don't know my pin number. I tried to fill out the for...
I want a full refund for the money they took of me card plus the $**.** I was charged t...
I was charged by Experian * times in **** without my permission. I have list $**.** to...
I have three unauthorized charges from Experian. Charges were Made on November...
False Alert, need more info on account credit balance increase $****.**
Experian Boost having trouble kinking bank account
Trying to remove a fraud alert I placed on my account in Nov. I have been on line and c...
i am unable to log into my account. They say my user name or password is incorrect. I...
I have been trying to log in to my account. They say the user name or password is inco...
The email on my Experian account is not mine. The email domain, "mail.com", is not one...

Help me with my issue

Experian Customer Service Phone Number 800-831-5614 - Info & Statistics

Phone number to dial800-831-5614
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial8:15am
Navigate phone maze to a humanPress 3 as soon as the message starts
Average wait15
Current wait36
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or web or email
Quality of communication66%
Quality of help48%
Customer votes24,649
Best phone number714-830-7000
Information last updatedSun Jan 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Experian's 800-831-5614 Customer Service Number

This Experian phone number is ranked #5 out of 9 because 258,954 Experian customers tried our tools and information and gave us feedback after they called. The reason customers call 800-831-5614 is to reach the Experian Customer Service department for problems like Correct Reporting, Cancel Subscription, Remove Credit Freeze, Account Access, Refund a Charge. As far as we can tell, Experian has call center locations in Bulgaria or UK or Texas or Illinois and you can call during their open hours Mon-Fri 8am-5pm PST. Experian has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 800-831-5614 and ways to call or contact Experian with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Experian

Calling Experian at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Experian Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Experian's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Experian in General

While 800-831-5614 is Experian's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 714-830-7000 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Experian help by calling them, is that other customers give their customer support at this number a 66% score for their communication skills and a 48% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!