Experian Customer Service Phone Number

800-831-5614
Hold time now: 26 mins (avg 18)
Best time to call: 8:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3 as soon as the message starts
This is not the most popular Experian phone number (it's ranked #5). Most customers call 714-830-7000 for support: Click here for best option

Other customers got on the phone recently because:

I need to reset security questions
We cannot sign in. We are being charged $** a month and want to cancel membership. We c...
Someone has set up a fake experian account using my ssn
Can't log in and wrong phone number for verification.
My report indicates a settlement occurred, however, the entity is still requesting payments
Stop all e mails and remove me from your system now
I believe someone may be opening accounts in my name using my SSN, etc. Need to close a...
I have a freeze on my account in regards to Wayfair being on my credit due to someone a...
I cannot access my account to unfreeze it
I forgot my password. I changed it. Went to log in and wouldn't take it. So, i locked m...
Trying to buy a car and they are telling me there’s a hold*freeze on my credit and they...
Need help creating an account
I need to speak to someone about fraud and get some information.
Can't create account online

Help me with my issue

Experian Customer Service Phone Number 800-831-5614 - Info & Statistics

Phone number to dial800-831-5614
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial8:15am
Navigate phone maze to a humanPress 3 as soon as the message starts
Average wait18
Current wait26
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or web or email
Quality of communication69%
Quality of help45%
Customer votes24,646
Best phone number714-830-7000
Information last updatedMon Jan 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Experian's 800-831-5614 Customer Service Number

This Experian phone number is ranked #5 out of 9 because 258,954 Experian customers tried our tools and information and gave us feedback after they called. The reason customers call 800-831-5614 is to reach the Experian Customer Service department for problems like Correct Reporting, Cancel Subscription, Remove Credit Freeze, Account Access, Refund a Charge. As far as we can tell, Experian has call center locations in Bulgaria or UK or Texas or Illinois and you can call during their open hours Mon-Fri 8am-5pm PST. Experian has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 800-831-5614 and ways to call or contact Experian with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Experian

Calling Experian at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Experian Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Experian's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Experian in General

While 800-831-5614 is Experian's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 714-830-7000 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Experian help by calling them, is that other customers give their customer support at this number a 69% score for their communication skills and a 45% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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