Evernote Phone Number

Calling Evernote customer service faster by GetHuman

650-257-0885
Customer service
Current Wait: 13 mins (12m avg)
Hours: 24 hours, 7 days; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Directs you to online customer service support
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Reasons customers like you called recently

I bought a new phone and transferred Evernote to new phone. Now they want *.** to conti...
I can email my PDFs from scannable- says email not configured
I don’t want to keep getting the “upgrade” notice every time I try to get my notes. In...
I am being charged $**.** for n Evernote account I don’t own,**I have a premium Evernot...
Although I have deleted Evernote, I continue to get messages that new logins are detect...
It is ridiculous that I have to pay $* to answer question... I want a refund
I have to pay $* to get my question answer??? I do not want this service and I want my...
I am not able to record (audio) for nearly as long as I used to prior to recent big sof...
I’ve had Evernote app for years and had many notes created, including all my passwords...
Want to create a new account. I already have an Evernote account. I want to have new...
My Evernote account got expired and it's asking me to reset the password,When I try to...
I want my money reimburse to my a . You have no promission *Give me a phone numper or...
Give me your phone in the us or give me a email address because i want my money Back *Andrus
Hi you withdraw money from my account *.**$ with no promission. I like to be reimb...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Evernote's Phone-Based Customer Care

Evernote is an app designed to help people with taking notes, task management and organizing information and links. As an extremely popular cross-platform app, it isn't surprising that Evernote receives many customer service requests each and every day.

It should be noted that Evernote does not offer phone-based customer service. Basic account holders can request customer support via email while those who have Premium or Business accounts can receive live chat support. Evernote does use Zendesk for email customer support, which makes it easier for customers and Evernote representatives to keep track of customer service correspondence.

Why do People Contact Evernote Customer Support?

Evernote users contact customer support for a range of reasons, including:

  • Requests for technical support
  • Changing account type
  • Canceling accounts
  • Billing issues
  • Concerns about security or identity theft

Best Practices for Contacting Evernote Customer Service

There are several things that you can do to help ensure that your questions and issues are handled quickly and professionally by Evernote customer service representatives:

  • Understand your options for receiving customer support. If you have a basic account, email is your only option. Live chat is available to those who have paid accounts.
  • Before emailing or requesting a chat session, make sure that you have any necessary documentation in front of you. This might include invoices, billing statements or previous correspondence with Evernote regarding your issue. Screenshots may be very helpful if you are dealing with error messages.

How do Consumers Feel About Contacting Evernote Customer Service?

In general, it appears as though Evernote users are generally satisfied with the level of customer support provided, though many may be unhappy that Evernote does not provide online phone-based support.

What Kind of Issues can Evernote Customer Service Representative Resolve?

Evernote customer service representatives can resolve most issues, including technical support issues, helping users select an appropriate plan, canceling or changing accounts and researching billing issues.

What Can't Be Resolved by Contacting Evernote Customer Service?

Evernote customer service representatives may be able to identify incompatibilities between the Evernote app and your hardware or operating system. They may also be able to suggest workarounds that could help you to use the Evernote app with your current setup.

However, there are situations in which a serious incompatibility could make it impossible for you to use the app effectively. Evernote customer support can't resolve these issues and it will be on you to change or update your devices and operating systems so that you can use Evernote.

What Should You Do If You Have an Unsuccessful Communication with Evernote?

If your request for customer support does not go well, don't fret. There are still things you can do to help get a reasonable answer to a question or a resolution that you can live with.

  • First, review your chat transcript or conversation with an Evernote customer service representative. You may be able to identify a misunderstanding that led to the communication going badly. Knowing this information can help you improve during your next go-around with Evernote customer support.
  • Next, contact Evernote again. There is a chance that the next representative that you connect with is better prepared to respond to your query. He or she may be able to offer a resolution that the previous agent couldn't.
  • If a second contact doesn't go well, consider getting in touch in a different way. If you have a Premium or Business account, you have a choice between email and live chat. Try the other method of getting in touch and see what happens.
  • If you have a basic account, try using Evernote's customer forums or reaching out over social media. Fresh eyes on your concern may result in your problem being addressed.

Customer Number 650-257-0885 - by the Numbers

Phone number to dial650-257-0885
Call-back availableNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanDirects you to online customer service support
Average wait
Current wait13
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication87%
Quality of help80%
Customer votes344
Information last updatedMon Jun 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Evernote's Best Toll-Free/800 Customer Phone Number

This is Evernote's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Evernote agent. This phone number is Evernote's Best Phone Number because 5,958 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 650-257-0885 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Evernote first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Evernote has 1 phone number. It's not always clear what is the best way to talk to Evernote representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Evernote - by phone or otherwise

While 650-257-0885 is Evernote's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Evernote please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Evernote.

What is GetHuman's Relationship to Evernote?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Evernote. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Ticketmaster Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Ticketmaster or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Evernote Contact Info

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