Evernote Phone Number

Calling Evernote customer service faster by GetHuman

650-257-0885
Customer service
Current Wait: 12 mins (12m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup serviceService problemCancel serviceChange planOvercharge/Strange chargeA different issue
Get to a live person fastest: Directs you to online customer service support
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Reasons customers like you called recently

How to export notebooks? The option doesn't exist
4 days ago
You guys sent me an email saying that I set this up but I did not! Your people keep tel...
5 days ago
I’ve Contacted you guys and you’re asking me to pay a fee to communicate with somebody...
5 days ago
I am locked out of app. I have the free Basic erosion and the up grade page pops up...
5 days ago
I am trying to verify which bank account or credit card I have set up for my annual dra...
8 days ago
I upgraded to a business account and tried to transfer all my current notebooks over, b...
8 days ago
I got a new phone re-downloaded app but I typed the wrong address so I started a new ac...
12 days ago
I was charged $**.** by you on my back statement but I havent ordered anything from evernote.
18 days ago
*****@***.com**I lost all my notes titled “Bud’s Studs” which is a listing of ** job po...
19 days ago
The issue you show from GetHuman and MJ Inman is mine andIve NEVER HEARD from Evernote...
21 days ago
To access my old data, you are requiring me to sign & pay.**Are kidding? *I want my dat...
a month ago
One of my files disappeared and I need help finding it
a month ago
Billing issue regarding a charge on my debit card, I did not subscribe for a yearly sub...
a month ago
I paid for Evernote Premium but I gave the wrong email address. There is *****@***.com...
a month ago
I paid for Evernote Premium but I gave the wrong email address. What to do now?
a month ago
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Evernote's Phone-Based Customer Care

Evernote is an app designed to help people with taking notes, task management and organizing information and links. As an extremely popular cross-platform app, it isn't surprising that Evernote receives many customer service requests each and every day.

It should be noted that Evernote does not offer phone-based customer service. Basic account holders can request customer support via email while those who have Premium or Business accounts can receive live chat support. Evernote does use Zendesk for email customer support, which makes it easier for customers and Evernote representatives to keep track of customer service correspondence.

Why do People Contact Evernote Customer Support?

Evernote users contact customer support for a range of reasons, including:

  • Requests for technical support
  • Changing account type
  • Canceling accounts
  • Billing issues
  • Concerns about security or identity theft

Best Practices for Contacting Evernote Customer Service

There are several things that you can do to help ensure that your questions and issues are handled quickly and professionally by Evernote customer service representatives:

  • Understand your options for receiving customer support. If you have a basic account, email is your only option. Live chat is available to those who have paid accounts.
  • Before emailing or requesting a chat session, make sure that you have any necessary documentation in front of you. This might include invoices, billing statements or previous correspondence with Evernote regarding your issue. Screenshots may be very helpful if you are dealing with error messages.

How do Consumers Feel About Contacting Evernote Customer Service?

In general, it appears as though Evernote users are generally satisfied with the level of customer support provided, though many may be unhappy that Evernote does not provide online phone-based support.

What Kind of Issues can Evernote Customer Service Representative Resolve?

Evernote customer service representatives can resolve most issues, including technical support issues, helping users select an appropriate plan, canceling or changing accounts and researching billing issues.

What Can't Be Resolved by Contacting Evernote Customer Service?

Evernote customer service representatives may be able to identify incompatibilities between the Evernote app and your hardware or operating system. They may also be able to suggest workarounds that could help you to use the Evernote app with your current setup.

However, there are situations in which a serious incompatibility could make it impossible for you to use the app effectively. Evernote customer support can't resolve these issues and it will be on you to change or update your devices and operating systems so that you can use Evernote.

What Should You Do If You Have an Unsuccessful Communication with Evernote?

If your request for customer support does not go well, don't fret. There are still things you can do to help get a reasonable answer to a question or a resolution that you can live with.

  • First, review your chat transcript or conversation with an Evernote customer service representative. You may be able to identify a misunderstanding that led to the communication going badly. Knowing this information can help you improve during your next go-around with Evernote customer support.
  • Next, contact Evernote again. There is a chance that the next representative that you connect with is better prepared to respond to your query. He or she may be able to offer a resolution that the previous agent couldn't.
  • If a second contact doesn't go well, consider getting in touch in a different way. If you have a Premium or Business account, you have a choice between email and live chat. Try the other method of getting in touch and see what happens.
  • If you have a basic account, try using Evernote's customer forums or reaching out over social media. Fresh eyes on your concern may result in your problem being addressed.

Customer Number 650-257-0885 - by the Numbers

Phone number to dial
650-257-0885
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Billing
Call center hours
24 hours, 7 days
Best time to dial
2:30pm
Navigate phone maze to a human
Directs you to online customer service support
Average wait
Current wait
12
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, chat, web
Quality of communication
89%
Quality of help
82%
Customer votes
346
Information last updated
Sat May 23 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Evernote's Best Toll-Free/800 Customer Phone Number

This is Evernote's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Evernote agent. This phone number is Evernote's Best Phone Number because 5,958 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 650-257-0885 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Evernote we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web. In total, Evernote has 1 phone number. It's not always clear what is the best way to talk to Evernote representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Evernote - by phone or otherwise

While 650-257-0885 is Evernote's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Evernote customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Evernote please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Evernote.

What is GetHuman's Relationship to Evernote?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Evernote. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Evernote Contact Info

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