A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Estee Lauder below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Estee Lauder phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 4
What are the hours and when should I call?
Estee Lauder operates the call center for this 877-311-3883 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 72 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Estee Lauder call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Estee Lauder phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Estee Lauder staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Estee Lauder is Sunday.The most busy day to call is Monday, which averages 2000% more phone calls by comparison.Again, this is based on a sample of 72 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
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Busiest
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Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
Our return policy at Estee Lauder aims to ensure customer satisfaction. If you are not completely happy with your purchase, you can return it within 30 days of the original purchase date. Simply bring the unused or gently used products, along with the original receipt, to any Estee Lauder counter or send them back via mail. Please note that returns made without a receipt may be subject to a merchandise credit. If you received a gift with your purchase, the gift should be returned as well. Refunds will be issued in the original form of payment. For more details and assistance, feel free to contact our customer service team or refer to our website.
No, Estee Lauder does not test its products on animals. They are committed to the ethical treatment of animals and have a long-standing policy against animal testing. Estee Lauder believes in utilizing alternative methods to ensure the safety and efficacy of their products. They have been at the forefront of implementing and championing cruelty-free testing methods for over three decades. Estee Lauder supports and advocates for the development and acceptance of non-animal testing techniques worldwide. They are proud to be Leaping Bunny-certified, which verifies that no animal testing is conducted on their products at any stage of production. Empathy and respect for all living creatures are ingrained in Estee Lauder's values, guaranteeing consumers can enjoy their high-quality beauty products cruelty-free.
The Estee Lauder loyalty program is called "Estee E-List," designed to reward customers for their continued support and purchases. Customers who join the program can earn points for every dollar spent on Estee Lauder products, both online and in-store. These points can later be redeemed for a range of exclusive rewards, including product samples, deluxe travel sizes, and even full-sized products. The loyalty program also offers members early access to product launches, personalized offers, and birthday gifts. To become part of the Estee E-List, customers can sign up on the Estee Lauder website or at any Estee Lauder store. It's a fantastic way for loyal customers to enjoy extra perks and benefits while indulging in their favorite beauty products from Estee Lauder.
Click the link above to get answers to just about any Estee Lauder customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Estee Lauder, and their purpose. Are any of these similar to the reason you are trying to call?
Trouble placing an order: "I'm having trouble placing an order."
- From a call lasting 3m 54s , Oct 30, 2024 7:19 PM
Information about why customers call Estee Lauder is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Estee Lauder provides this option.
Conclusion and closing notes
This is Estee Lauder's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Estee Lauder agent. This phone number is Estee Lauder's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-311-3883 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Estee Lauder first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Estee Lauder has 1 phone number. It's not always clear what is the best way to talk to Estee Lauder representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Estee Lauder. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Estee Lauder. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.