Energy Future Holdings Corp. Customer Service

Phone Number & Contact Information

800-818-6132
Toll-free·Calls Customer Service·Most popular Energy Future Holdings Corp. number
Q:How do I get a live human at Energy Future Holdings Corp.?
A:Repeat "Representative" until you are transferred.
Q:Does Energy Future Holdings Corp. offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Energy Future Holdings Corp. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Repeat "Representative" until you are transferred.
Here is how our research team describes the way the Energy Future Holdings Corp. phone system greets you: Thanks for calling TXU Energy. This call will be recorded for quality purposes. I'm a virtual assistant that can understand complete sentences. How can I help you?

What are the hours and when should I call?

Energy Future Holdings Corp. operates the call center for this 800-818-6132 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Energy Future Holdings Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Energy Future Holdings Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Energy Future Holdings Corp. is Friday. The most busy day to call is Thursday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Energy Future Holdings Corp. is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Energy Future Holdings Corp. staffs the call center well on Friday.

Conclusion and closing notes

This is Energy Future Holdings Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Energy Future Holdings Corp. agent. This phone number is Energy Future Holdings Corp.'s best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-818-6132 include and other customer service issues. Rather than trying to call Energy Future Holdings Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Energy Future Holdings Corp. has 1 phone number. It's not always clear what is the best way to talk to Energy Future Holdings Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Energy Future Holdings Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Energy Future Holdings Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!