Endicia Customer Service

Phone Number & Contact Info

Endicia's Best Phone Number

Calls Customer Service·Most popular Endicia number

How do I talk to a live human at Endicia?

A:Press 6

Does Endicia offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-6pm PST. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 15 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Endicia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 6

What are the hours and when should I call?

Endicia operates the call center for this 650-321-2640 phone number Mon-Fri 6am-6pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Endicia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Endicia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Endicia is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Endicia

In summation, the best day to call Endicia is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Endicia staffs the call center well on Thursday.

Why Customers Call Endicia

If you have time to do a bit of reading before you call Endicia, we recommend you read over some of our problem-specific articles.

What is Endicia?

Endicia is a leading provider of internet postage and shipping solutions. It is a software company that offers an online platform to streamline and simplify shipping processes for businesses of all sizes. Endicia's software allows users to print USPS shipping labels directly from their computer, eliminating the need for manual processes. The platform also provides features like tracking, address verification, and batch shipping to enhance efficiency and accuracy. Endicia offers various service plans to accommodate different shipping volumes and requirements. With Endicia, businesses can save time and money by automating their shipping operations, improving order fulfillment, and providing a seamless customer experience.

Is there a mobile app for Endicia?

Yes, there is a mobile app available for Endicia. The Endicia app allows users to conveniently access and manage their shipping needs from anywhere using their mobile devices. With the app, you can easily create labels, track shipments, and manage your postage accounts on the go. It offers a user-friendly interface, intuitive navigation, and real-time updates, providing a seamless shipping experience. The app is compatible with both iOS and Android devices, and it can be downloaded for free from the App Store or Google Play Store. Whether you are a small business owner or an individual shipper, the Endicia mobile app is a convenient tool to streamline your shipping process and save you time.

What is the cost of using Endicia?

Endicia offers various flexible pricing options, tailored to the unique needs of businesses. The cost of using Endicia depends on factors such as the volume of shipments, the destination, and the specific services required. Endicia doesn't charge any monthly fees or set-up fees, allowing businesses to pay only for the services they utilize. Endicia offers different pricing tiers, including Commercial Base Pricing (CBP) and Commercial Plus Pricing (CPP), which offer discounted postage rates for businesses shipping in bulk or using specific mail classes. To determine the exact cost of using Endicia, businesses can request a free account and get access to its pricing calculator on the website. This calculator helps estimate the postage costs based on the specific shipping needs, ensuring businesses have a clear understanding of the expenses involved before making a decision.

Top Endicia customer service problems

Click the link above to get answers to just about any Endicia customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Endicia Customer Service Contacts

There are of course other ways to contact Endicia customer service besides the phone. Below we list the best ones, by medium.

Endicia Customer Service Live Chat

dymoendicia.com - Customer Service
Click "Live Chat" on the left
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Endicia provides this option.

Endicia Customer Email Addresses

support@endicia.com - Customer Service
Customer service email support
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Endicia will reply our your email.

Endicia Customer Help Desk / Web Support

dymoendicia.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Endicia customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Endicia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Endicia agent. This phone number is Endicia's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 650-321-2640 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Endicia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or email. In total, Endicia has 1 phone number. It's not always clear what is the best way to talk to Endicia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Endicia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Endicia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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