How do I handle an undelivered package using Endicia?

To handle an undelivered package using Endicia, users should first verify the tracking information to determine the current status of the shipment. The tracking number, which can be found within the Endicia account under the shipment details, will provide insight into whether the package is still in transit or if it has encountered any issues such as being held at a postal facility or marked as undeliverable. Once you have reviewed the tracking status, it is essential to consider the next steps. If it appears that the package is lost or has not moved for an extended period, users may consider submitting a claim for a refund or insurance, if applicable. Endicia provides a process for filing claims directly through their platform, which can be accessed through the user account. In cases where a shipment has been returned to the sender, users should inspect the return information and decide whether to resend the package or take other measures. Each situation is unique, so a careful review of the package details and tracking information is critical. For additional guidance, users may wish to consult the relevant sections of the Endicia website for the most updated information and procedures regarding undelivered packages.