How do I talk to a live human at Elephant Insurance?
A:Calling this Elephant Insurance number should go right to a real human being.You can also use our free service that can talk to Elephant Insurance for you and report back.
Q:
Does Elephant Insurance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat 9am-5:30pm, Sun 10am-6:30pm EST.The least busy day is Sunday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
Toll-free · Mon-Fri 8am-10pm, Sat 9am-5:30pm, Sun 10am-6:30pm EST · Calling this Elephant Insurance number should go right to a real human being · · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Elephant Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Elephant Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Elephant Insurance number should go right to a real human being
Below are some clips we've found from Elephant Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Honesite Insurance.
Partnered with Elephant Insurance. Please listen carefully so we can route your call as quickly as possible.
To get a quote for a new policy, please press one.
If you are moving and have an existing policy with us, please press two."
Excerpt from a call with Elephant Insurance
Wednesday, January 3, 2024 8:11 PM
They may ask you to enter information with the dial pad
"Welcome to Honesite Insurance.
Partnered with Elephant Insurance. Please listen carefully.
So we can route your call as quickly as possible.
To get a quote for a new policy, please press one.
If you are moving and have an existing policy with us, please press two.
If you need to re please enter your property ZIP code followed by the pound sign."
Excerpt from a call with Elephant Insurance
Wednesday, April 3, 2024 4:50 PM
The first phone menu
"Welcome to Honesite Insurance, partnered with Elephant Insurance.
Please listen carefully so we can route your call as quickly as possible.
To get a quote for a new policy, please press one.
If you are moving, and have an existing policy with us, please press two.
If you need to report a claim or check the status of an existing claim, please press three.
If you are calling about an existing policy, please press four."
Excerpt from a call with Elephant Insurance
Saturday, June 1, 2024 10:59 AM
After you press 3
"If you are a mortgage company and you are please hold while your call is being transferred.
Thanks for calling claims.
We might listen to or record this call to make sure we are giving you great service.
Please listen carefully as our menu options have changed.
If you know your party's extension number, please press one.
To file a claim, press press two.
For existing claims, press three."
Excerpt from a call with Elephant Insurance
Wednesday, April 3, 2024 6:04 PM
After you press 4
"If you're calling from a mortgage company, please press one.
To utilize our self help service for billing questions, payments, or proof of insurance, please press two."
Excerpt from a call with Elephant Insurance
Thursday, May 9, 2024 9:00 PM
In fact, much of this information on this page is superfluous because this Elephant Insurance phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Elephant Insurance operates the call center for this 866-423-8920 phone number Mon-Fri 8am-10pm, Sat 9am-5:30pm, Sun 10am-6:30pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 673 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Elephant Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Elephant Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Elephant Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Elephant Insurance is Sunday.The most busy day to call is Friday, which averages 545% more phone calls by comparison.Again, this is based on a sample of 673 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Elephant Insurance is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Elephant Insurance
If you have time to do a bit of reading before you call Elephant Insurance, we recommend you read over some of our problem-specific articles.
Elephant Insurance policyholders can take advantage of a range of discounts to help save money on their premiums. Some of the discounts offered by Elephant Insurance include the multi-car discount, which gives policyholders a discount when insuring more than one vehicle on the same policy. Another discount is the safe driver discount, which rewards policyholders with a good driving record and no at-fault accidents or moving violations. Additionally, Elephant Insurance offers a discount for policyholders who have completed an approved defensive driving course. Other discounts available include the homeowner discount, which provides savings for policyholders who own their own home, and the paperless discount, which rewards policyholders who opt for online policy management and communication. Overall, Elephant Insurance offers a variety of discounts to help policyholders save on their insurance premiums.
Elephant Insurance policies provide coverage in various states across the United States. Currently, Elephant Insurance operates in six states which include Illinois, Maryland, Texas, Tennessee, Virginia, and Indiana. We are continually expanding our coverage area to provide insurance options to more customers, so it is always worth checking back for updates on new states added to our coverage. Our aim is to ensure that our policyholders have access to reliable and comprehensive coverage wherever they reside. To find out if Elephant Insurance policies are available in your area, please visit our website and enter your zip code to receive information about our coverage options specific to your location.
Elephant Insurance offers multiple convenient payment options for policyholders. Customers can choose to pay their premiums in full for the entire policy term or opt for monthly installments. If paying in full, policyholders can conveniently submit the payment online or over the phone. For those who prefer to spread out the cost, there is an option to pay in monthly installments, which can be automatically deducted from a checking account or credit card. Customers have the flexibility to select the best payment method and schedule that suits their financial needs. Elephant Insurance aims to provide a hassle-free and customizable payment experience to ensure policyholders can manage their insurance payments effortlessly.
Click the link above to get answers to just about any Elephant Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Elephant Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Vehicle removal inquiry: "I needed to take out one of my vehicles from the policy and just wanted to know how much I am currently paying for that vehicle."
- From a call lasting 11m 39s , Jul 12, 2024 4:35 PM
Clarifying rental insurance coverage: "I don't remember if I put rental insurance on my policy."
- From a call lasting 6m 40s , Jul 12, 2024 1:44 PM
Personal information update: "I can give you my cell phone number for verification."
- From a call lasting 6m 9s , Jul 10, 2024 2:05 PM
Cancellation confirmation request: "I'm calling to make sure that the cancellation is on my policy since I stopped auto pay due to changing insurances."
- From a call lasting 5m 44s , Jul 8, 2024 3:10 PM
Adding coverage: "Can I add collision or full coverage onto my auto insurance?"
- From a call lasting 3m 56s , Apr 6, 2024 6:52 PM
Requesting help with insurance payment: "I'm trying to pay my auto insurance."
- From a call lasting 47m 14s , Apr 3, 2024 4:50 PM
More Elephant Insurance Customer Service Contacts
There are of course other ways to contact Elephant Insurance customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Elephant Insurance will reply our your email.
Conclusion and closing notes
This is Elephant Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Elephant Insurance agent. This phone number is Elephant Insurance's best phone number because 4,356 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-423-8920 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Elephant Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Elephant Insurance has 2 phone numbers. It's not always clear what is the best way to talk to Elephant Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Elephant Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Elephant Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.