What is the claims process?

The claims process at Elephant.co.uk is simple and hassle-free. When you need to make a claim, you can contact our claims team through our dedicated helpline, which operates 24/7. Our friendly and experienced claims handlers will guide you through the process, ensuring all necessary details are collected. You will need to provide relevant information such as your policy number, details of the incident, and any supporting documentation if available. Once your claim is registered, we will start investigating and assessing the situation. Our aim is to handle claims promptly and fairly, striving to provide a resolution as quickly as possible. We understand that accidents are stressful, so we work diligently to keep you informed throughout the process and provide the support you need during this time.