A:Press 2. Then press 0. Next, keep pressing 0 until you get a representative.Our free phone can also navigate phone menus to get a live human at EMC Mortgage for you.
Q:
Does EMC Mortgage offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for EMC Mortgage below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this EMC Mortgage phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2. Then press 0. Next, keep pressing 0 until you get a representative.
What are the hours and when should I call?
EMC Mortgage operates the call center for this 888-281-8712 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the EMC Mortgage call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this EMC Mortgage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like EMC Mortgage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call EMC Mortgage is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call EMC Mortgage is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that EMC Mortgage staffs the call center well on Tuesday.
Why Customers Call EMC Mortgage
If you have time to do a bit of reading before you call EMC Mortgage, we recommend you read over some of our problem-specific articles.
EMC Mortgage is a renowned mortgage servicing company that specializes in managing and servicing residential mortgages. With vast experience in the industry, EMC Mortgage helps homeowners navigate through the complexities of their mortgage loans, offering personalized solutions to meet their specific needs. The company focuses on providing excellent customer service, ensuring borrowers have a smooth and hassle-free experience. From payment processing to escrow administration and loan modifications, EMC Mortgage handles various aspects of the loan servicing process. Committed to transparency and reliability, they also offer online access to account information, enabling borrowers to conveniently manage their mortgages. EMC Mortgage's expertise in mortgage servicing makes them a trusted partner for homeowners looking for reliable and professional assistance with their loan management.
EMC Mortgage offers a range of interest rates tailored to meet the diverse needs of our customers. As an industry leader, we understand that every individual's financial situation is unique and requires customized solutions. Our interest rates are competitive, reflecting current market conditions and ensuring affordability. To provide customers with transparency and flexibility, we offer both fixed and adjustable-rate mortgages. Fixed-rate mortgages provide stability and a set interest rate for the entire loan term while adjustable-rate mortgages allow for potential adjustments over time. The specific interest rate you qualify for will depend on various factors, including your credit score, loan term, and loan amount. Our experienced team is dedicated to assisting you in finding the best interest rate that aligns with your financial objectives.
Yes, EMC Mortgage offers refinancing options to homeowners. Whether you want to lower your monthly payments, shorten the loan term, or tap into your home's equity, EMC Mortgage provides a range of refinancing solutions to meet your needs. Their experienced mortgage specialists can guide you through the refinancing process and help you choose the best option based on your financial goals and circumstances. With competitive interest rates and flexible terms, EMC Mortgage aims to make refinancing accessible and beneficial for homeowners. To explore refinancing options with EMC Mortgage, you can contact their customer service or visit their website to learn more about the different programs available and begin the application process.
Click the link above to get answers to just about any EMC Mortgage customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call EMC Mortgage is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- EMC Mortgage customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is EMC Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EMC Mortgage agent. This phone number is EMC Mortgage's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-281-8712 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call EMC Mortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, EMC Mortgage has 1 phone number. It's not always clear what is the best way to talk to EMC Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for EMC Mortgage. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like EMC Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.