EMC Mortgage Customer Service Issues

I am trying to find the recorded transfer of lien from Wells Fargo to EMC for Loan Number [redacted]. The title company could not locate this transfer, and I need it expedited to close the sale of my property at [redacted] Glen Meadow Lane in Beaumont, Texas [redacted]. The EMC loan has been paid in full. Any assistance in resolving this matter promptly would be greatly appreciated. Thank you, Melinda J. [phone redacted] We are requesting a copy of the Recorded Transfer of Lien from Wells Fargo to EMC, as outlined in the attached title commitment. A Release of Lien by EMC Mortgage, LLC is on record, but we cannot find the corresponding Transfer to EMC Mortgage, LLC. It is necessary to provide evidence of any transfers between Wells Fargo Bank Minnesota and EMC Mortgage, LLC for the smooth processing of this transaction.