Duquesne Light Co Phone Number

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412-393-7100
Customer service
Current Wait: 69 mins (48m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 5, then 0 until transferred OR Press 1 then 3 then 0 until transferred

Reasons customers like you called recently

can't get back password
Something is screwy with my bills. In August I was sent a bill on the **th, followed b...
I recently had my name legally changed, therefore I need to have it brought up to date...
Need to transfer service from landlord to my name and I started a new account but I’ve...
I can’t get through to anyone at Duquesne Light
There is a wire dangling down from the electrical pole in front of my house.
Would like to be put on a payment plan
I want to start service with Duquesne Light Company. I need to start the service on...
I want to ask what happened that made my electric bill more than double since the prior...
I am moving into a new apartment. I need to take over the previous tenant's electric bi...
Need to followup on start service request. Phone system is impossible and calls back ar...
I waited in hold off and on for * hours yesterday, just to say that my main breaker wa...
I just came home from vacation and my lights were shut off for $**.**. My house is ** d...
When their is a power outage you need to implement the ability for the customer is empl...
You guys called me today so I'm trying to eat you back and I got to ask questions about my ID
See more recent reasons for calling

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Customer Number 412-393-7100 - by the Numbers

Phone number to dial412-393-7100
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 1, then 5, then 0 until transferred OR Press 1 then 3 then 0 until transferred
Average wait
Current wait69
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication88%
Quality of help79%
Customer votes373
Information last updatedWed Oct 20 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Duquesne Light Co's Best Toll-Free/800 Customer Phone Number

This is Duquesne Light Co's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duquesne Light Co agent. This phone number is Duquesne Light Co's Best Phone Number because 1,716 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 412-393-7100 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Duquesne Light Co first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Duquesne Light Co has 1 phone number. It's not always clear what is the best way to talk to Duquesne Light Co representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Duquesne Light Co - by phone or otherwise

While 412-393-7100 is Duquesne Light Co's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Duquesne Light Co please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Duquesne Light Co.

What is GetHuman's Relationship to Duquesne Light Co?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Duquesne Light Co. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Duquesne Light Co Contact Info

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Duquesne Light Co Help Desk
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