Calls Customer Service·Most popular Duke University Hospital number
Q:
How do I talk to a live human at Duke University Hospital?
A:Must choose an option 1-4, then follow prompts.
Q:
Does Duke University Hospital offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Duke University Hospital phone number to document the phone system.
Here is how our research team describes the way the Duke University Hospital phone system greets you: Thank you for calling Duke University and Health System. If you'd like to speak with someone at Duke Hospital, please press 1. If you'd like to speak with someone at Duke Regional Hospital, please press 2. If you'd like to speak with someone at Duke Raleigh Hospital, please press 3. If you'd like to speak with someone at Duke University, please press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4, then follow prompts.
What are the hours and when should I call?
Duke University Hospital operates the call center for this 919-684-8111 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Duke University Hospital phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Duke University Hospital staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Duke University Hospital is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call Duke University Hospital
In summation, the best day to call Duke University Hospital is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Duke University Hospital staffs the call center well on Friday.
More Duke University Hospital Customer Service Contacts
There are of course other ways to contact Duke University Hospital customer service besides the phone. Below we list the best ones, by medium.
Duke University Hospital Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Duke University Hospital customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Duke University Hospital's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Duke University Hospital agent. This phone number is Duke University Hospital's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 919-684-8111 include and other customer service issues. Rather than trying to call Duke University Hospital first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Duke University Hospital has 1 phone number. It's not always clear what is the best way to talk to Duke University Hospital representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Duke University Hospital. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Duke University Hospital. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.