Updated

Doheny.com Customer Service

Phone Number & Contact Info

Doheny.com's Best Phone Number

800-574-7665
Toll-free·Calls Customer Service·Most popular Doheny.com number
Free tools for easier calling
Q:

How do I talk to a live human at Doheny.com?

A:Calling this Doheny.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Doheny.com for you.
Q:

Does Doheny.com offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Doheny.com below.

Let us call and talk to Doheny.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Doheny.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Doheny.com number should go right to a real human being
Below are some clips we've found from Doheny.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Doheny's. This call may be monitored or recorded for and training purposes. To place an order, please press one. For customer service and product information, please press two. For in ground liners, safety covers, and spa covers,"
Excerpt from a call with Doheny.com
Thursday, June 20, 2024 3:22 PM

The first phone menu

"Thank you for calling Doheny's. This call may be monitored or recorded for and training purposes.
To place an order, please press one.
For customer service and product information, please press two."
Excerpt from a call with Doheny.com
Thursday, June 20, 2024 3:22 PM
In fact, much of this information on this page is superfluous because this Doheny.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Doheny.com operates the call center for this 800-574-7665 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 66 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Doheny.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Doheny.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Doheny.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Doheny.com is Saturday. The most busy day to call is Thursday, which averages 350% more phone calls by comparison. Again, this is based on a sample of 66 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Doheny.com

In summation, the best day to call Doheny.com is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Doheny.com staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Doheny.com

Below is a sample of recent calls to Doheny.com, and their purpose. Are any of these similar to the reason you are trying to call?
Inquired about pool pump: "I was wondering if they usually come with the power cords and the seals and everything."
- From a call lasting 3m 43s , Aug 15, 2024 11:50 PM
Request for sand filter part: "I need a part for a Dahuni sand filter system, specifically the lateral center part with the fingers."
- From a call lasting 1m 48s , Jun 20, 2024 3:22 PM
Inquiring about pool cover size: "I need some information on what size above ground pool covers you have for an oval pool."
- From a call lasting 10m 5s , Feb 27, 2024 6:14 PM
Information about why customers call Doheny.com is extracted from issues that customers have reported to GetHuman.
Doheny.com issues reported to GetHuman

More Doheny.com Customer Service Contacts

There are of course other ways to contact Doheny.com customer service besides the phone. Below we list the best ones, by medium.

Doheny.com Customer Service Live Chat

doheny.com - Customer Service
Click "Live Chat" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Doheny.com provides this option.

Conclusion and closing notes

This is Doheny.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Doheny.com agent. This phone number is Doheny.com's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-574-7665 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Doheny.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Doheny.com has 1 phone number. It's not always clear what is the best way to talk to Doheny.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Doheny.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Doheny.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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