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Doheny.com Customer FAQ

Top Answers & How-to Guides

What is Doheny.com's Phone Number?

The question we are asked most often is about how to talk to Doheny.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Doheny.com Customer Questions

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Ordering Questions

How do I place an order?

To order from Doheny.com, customers browse the website for pool, spa, and water treatment products. After selecting items and...
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Can I cancel my order?

Customers can cancel their order with Doheny.com if it has not been processed or shipped. If it is in processing or shipping,...
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Can I change my shipping address after placing an order?

After placing an order on Doheny.com, changing the shipping address is possible only if the order has not already been...
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Shipping and Tracking

How can I track my order?

Customers can track their Doheny.com orders using the tracking number sent via email or by logging into their account on the...
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Do you offer international shipping?

Doheny.com mainly serves U.S. customers, but some products might be available for international shipping via third-party...
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Product Issues

What should I do if I receive a damaged or defective product?

If a customer receives a damaged or defective product from Doheny.com, they should first document the damage with photos. They...
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Is there a warranty on the products sold on Doheny.com?

Products from Doheny.com generally include a manufacturer's warranty, which varies by item and covers defects in materials and...
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Payment and Policies

What forms of payment do you accept?

Doheny.com generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with PayPal for...
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What is your return policy?

Doheny.com offers a return policy that allows returns typically within thirty days of receipt. Items must be in original...
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What is your warranty policy?

Doheny.com has a warranty policy that varies by product type, typically covering defects for a specific duration which can...
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Promotions and Feedback

Are there any promotions or discounts available?

Doheny.com often has promotions and discounts on various products, featured on their website. Savings may come from seasonal...
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How can I provide feedback about a product or service?

Customers can submit feedback about products or services on Doheny.com by leaving reviews directly on product pages or...
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Company Information

What is your privacy policy?

Doheny.com prioritizes customer privacy, detailing how personal data like names and payment info is used and secured. Their...
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What types of products does Doheny.com specialize in?

Doheny.com offers a variety of water-related products, including pool supplies, water treatment solutions, landscaping...
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We look to the Doheny.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Doheny.com issues reported to GetHuman
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