At Doheny.com, we pride ourselves on providing excellent customer service, which includes hassle-free returns. If for any reason you are unsatisfied with your purchase, we offer a 30-day return policy. Simply contact our customer service team within 30 days of receiving your order and they will guide you through the return process.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. We are unable to accept returns on certain items such as chemicals and pool covers for hygiene reasons. Shipping fees for returns are the responsibility of the customer, unless the return is due to an error on our part.
Once we receive the returned item and it is deemed eligible, a refund will be processed within a few business days. We strive to make your shopping experience with Doheny.com worry-free and want you to be completely satisfied with your purchase.
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