What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible. You may be asked to provide photos of the damage for our records. Our team will work with you to arrange for a replacement or refund, depending on the situation. We strive to ensure customer satisfaction and will do our best to resolve the issue promptly. Thank you for bringing this to our attention so we can address it promptly.
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