Direct Merchants Bank Phone Number

Call Direct Merchants Bank customer service faster with GetHuman

  • Calls Direct Merchants Bank's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:15pm
  • Popular issues for this call center: Setup an account, Question, and Complaint.
  • Reach a live Direct Merchants Bank agent: Repeat "Representative" until you are transferred.
  • What you hear when you call: Capital One - Say or enter the last 4 digits of your card number.

Reasons customers like you called recently

I believe my Soc.Sec. stolen. got * debit cards I never applied for. I was in contact w...
Hi my name is Felipe Muriel and iam look for a letter of satisfaction that credit ca...

Direct Merchants Bank Customer Phone Number 800-379-7999 - Stats

Phone number to dial800-379-7999
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Average wait3 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication88%
Quality of help84%
Customer votes571
Information last updatedSun Feb 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Direct Merchants Bank's Best Toll-Free/800 Customer Phone Number

This is Direct Merchants Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Direct Merchants Bank agent. This phone number is Direct Merchants Bank's Best Phone Number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-379-7999 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Direct Merchants Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Direct Merchants Bank has 1 phone number. It's not always clear what is the best way to talk to Direct Merchants Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Direct Merchants Bank - by phone or otherwise

While 800-379-7999 is Direct Merchants Bank's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Direct Merchants Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Direct Merchants Bank.

What is GetHuman's Relationship to Direct Merchants Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Direct Merchants Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about Direct Merchants Bank, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Direct Merchants Bank Customer Service article.
Direct Merchants Bank Customer Service

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