A:Calling this Diageo number should go right to a real human being.
Q:
Does Diageo offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm GMT.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Diageo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Diageo number should go right to a real human being
In fact, much of this information on this page is superfluous because this Diageo phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Diageo operates the call center for this +44 20 8978 6000 phone number Mon-Fri 9am-5pm GMT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Diageo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Diageo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Diageo is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Diageo
In summation, the best day to call Diageo is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Diageo number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Diageo Customer Service Contacts
There are of course other ways to contact Diageo customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Diageo customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Diageo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Diageo agent. This phone number is Diageo's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 20 8978 6000 include and other customer service issues. Rather than trying to call Diageo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Diageo has 1 phone number. It's not always clear what is the best way to talk to Diageo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Diageo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Diageo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.