Diageo Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Diageo customer service, archive #1. It includes a selection of 2 issue(s) reported July 2, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am disappointed with Diageo's decision to pause their advertising on Facebook to combat hate speech. Hate speech is protected under the US Constitution, and corporations should respect the First Amendment if they wish to do business in the USA. It's concerning when companies become involved in political matters. The free exchange of ideas is vital for addressing issues. Let's avoid limiting speech through boycotts. Happy 4th of July!
Reported by GetHuman5023251 on Thursday, July 2, 2020 8:33 PM
Hello, we were given a Talisker Whiskey Dark Storm as a gift from the duty-free shop in Southampton in January [redacted]. When we opened it, we noticed a strong scent similar to Deep Heat, rather than the expected Smokey taste mentioned in reviews. We suspect it might be from a flawed batch. We are in Ireland and seeking guidance on where to return the undrinkable bottle. We reached out to Diageo via email without success and were advised by a brewery to return it to the store in a UK airport or contact Diageo at [redacted], yet we haven't received a response. This was a pricey purchase, and we are eager to resolve it promptly. Thank you, Lynda.
Reported by GetHuman-lynda_mo on Wednesday, February 15, 2023 9:57 AM

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