Dexis Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Dexis?
A:Press 1, then 1, then 1. You can also use our free service that can talk to Dexis for you and report back. Q:
Does Dexis offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Thursday, and the most busy day is Friday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Dexis below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Dexis phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 1, then 1
What are the hours and when should I call?
Dexis operates the call center for this 888-883-3947 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Dexis call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dexis phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dexis staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dexis is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
The best time to call Dexis
In summation, the best day to call Dexis is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dexis staffs the call center well on Thursday.
Why Customers Call Dexis
If you have time to do a bit of reading before you call Dexis, we recommend you read over some of our problem-specific articles.
Is Dexis available for mobile devices?
Yes, Dexis is available for mobile devices. Dexis Mobile is a user-friendly app that provides seamless access to all Dexis imaging solutions on smartphones and tablets. It allows users to easily capture, view, and edit radiographs remotely, eliminating the need for physical film or sensor devices. With Dexis Mobile, healthcare professionals can securely share images and reports, empowering efficient collaboration and streamlined communication within the dental team. Additionally, the app enables convenient patient education by displaying images directly on the mobile device. Whether in the office or on the go, Dexis Mobile offers enhanced flexibility and convenience, ensuring that dental professionals can provide high-quality care anytime, anywhere.
What is Dexis and what does it do?
Dexis is a software solution designed to streamline and optimize dental practice management. It offers a comprehensive suite of features that simplify various tasks, from appointment scheduling and patient records management to billing and imaging. Dexis helps dentists and their staff improve efficiency and accuracy in their daily operations, ultimately enhancing patient care and satisfaction. With its intuitive user interface and advanced imaging capabilities, Dexis enables professionals to capture and analyze high-quality dental images, aiding in diagnostics, treatment planning, and patient education. Additionally, Dexis offers a range of customizable reporting tools, allowing dentists to track practice performance and identify areas for improvement. By integrating all essential practice management functions into one platform, Dexis revolutionizes dental practices, empowering them to efficiently deliver exceptional dental services.
What are the system requirements for running Dexis?
To run Dexis, your system needs to meet certain requirements. For the hardware, you need a computer with a minimum of 4 GB RAM, a 2 GHz dual-core processor, and at least 250 GB of hard drive space. Dexis is compatible with Windows 10 and requires a USB port for device connectivity. For optimal performance, it is recommended to have a dedicated graphics card and an external hard drive for data backup. Dexis also requires supporting software, such as Microsoft .NET Framework 4.7.2, Microsoft Internet Explorer 11 or later, and Adobe Acrobat Reader. Additionally, a valid Dexis software license is necessary to access all the features. Make sure to review the full system requirements on the Dexis website or consult their technical support for further assistance.
Top Dexis customer service problems
Click the link above to get answers to just about any Dexis customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Dexis's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dexis agent. This phone number is Dexis's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-883-3947 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Dexis first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dexis has 1 phone number. It's not always clear what is the best way to talk to Dexis representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dexis. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dexis. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.