Deutsche Bahn Phone Number

Call Deutsche Bahn customer service faster with GetHuman

+49 180 6 99 66 33
Customer service
Current Wait: 54 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get to a live person fastest: Getting a human is still hard, but press 9 for a secret English IVR.
Report your Deutsche Bahn issue: GetHuman walks you through with our best tools, fastest contacts, reminders & follow-up!

Reasons customers like you called recently

On ** November I am travelling from UK to Germany via Paris. I am fully vaccinated (wit...
Sehr geehrte Damen und Herren, *ich bin Salome Bikoevi. Ich wohne in Denzlingen, ich ma...
Hallo meine freundin hat mich ticket online geschickt und bezahlen online das hatte abe...
I reserved a train ticket a day early not thinking about the fact Germany is ahead of t...
I asked for a refund on **.**.**** and I am still waiting. I'd like to know when and if...
I currently have tickets for Train ICE*** from Berlin HBF to Frankfurt Flughafen Fernbf...
Ich habe ausversehen * tickets gebucht, wie kann ich eines davon stornieren?
FKVSL*, *ZMW***I book thu Omio with a voucher which was hard to do this train was a o...
I am trying to get a refund and cancel our train trips from Frankfurt, Germany to Garmi...
our daughter was in the train from Bad Bentheim to Hannover and than take the nightjet...
I sent details for refund of my journey on **.** but haven't heard back
I am traveling from Karlsruhe to Frankfurt airport bahn of station . I want to make sur...
Recently, we, a group of five, purchased tickets for a train on the ** Nov ** travellin...
On April * we bought a Deutsche Bahn Twin Pass Flexi for ** days. The order is HZX**P...
See more recent reasons for calling

Help me with my issue

Customer Number +49 180 6 99 66 33 - by the Numbers

Phone number to dial+49 180 6 99 66 33
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanGetting a human is still hard, but press 9 for a secret English IVR.
Average wait
Current wait54
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication82%
Quality of help71%
Customer votes558
Information last updatedSun Nov 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Deutsche Bahn's Best Toll-Free/800 Customer Phone Number

This is Deutsche Bahn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Deutsche Bahn agent. This phone number is Deutsche Bahn's Best Phone Number because 882 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +49 180 6 99 66 33 include and other customer service issues. Rather than trying to call Deutsche Bahn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Deutsche Bahn has 1 phone number. It's not always clear what is the best way to talk to Deutsche Bahn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Deutsche Bahn - by phone or otherwise

While +49 180 6 99 66 33 is Deutsche Bahn's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Deutsche Bahn please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Deutsche Bahn.

What is GetHuman's Relationship to Deutsche Bahn?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Deutsche Bahn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our iTunes Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Experian Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like iTunes or Experian. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Deutsche Bahn Contact Info

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