Deutsche Bahn Customer FAQ
Top Answers & How-to Guides
What is Deutsche Bahn's Phone Number?
The question we are asked most often is about how to talk to Deutsche Bahn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Booking Tickets
How do I book a train ticket?
To book a train ticket with Deutsche Bahn, you can visit their website or use their mobile app. Simply enter your travel details, including...
Pets on Trains
Are pets allowed on the trains?
Yes, pets are allowed on most trains operated by Deutsche Bahn. However, there are certain rules and regulations that must be followed....
Bike Transportation
Can I bring my bike on the train?
Yes, you can bring your bike on the train. Deutsche Bahn allows bicycles on most of their train services. However, certain restrictions...
Help me with my Deutsche Bahn customer service issue
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