Delta Faucet Co. Customer Service

Phone Number & Contact Info

Delta Faucet Co.'s Best Phone Number

Toll-free·Calls Customer Service·Most popular Delta Faucet Co. number

How do I talk to a live human at Delta Faucet Co.?

A:You must choose an option 1-8.

Does Delta Faucet Co. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 9am-6pm EST. The least busy day is Saturday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Delta Faucet Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: You must choose an option 1-8.
Here is how our research team describes the way the Delta Faucet Co. phone system greets you: Residential faucet or accessories, press 1. Tubs, press 2. Sinks, press 3. Shipping status, press 5. Privacy policy information, press 8.
Below are some clips we've found from Delta Faucet Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Delta Faucet Company. Market. There are many self help options that can be found on support dot delta faucet dot com. If you have a residential faucet, shower faucet, or accessory installed in your home, press one. If you have a toilet or a Delta tub shower enclosure, two. If you have a sink, please press three. If you wanna get your order shipping status, five."
Excerpt from a call with Delta Faucet Co.
Friday, January 12, 2024 5:02 PM

What are the hours and when should I call?

Delta Faucet Co. operates the call center for this 800-345-3358 phone number Mon-Fri 8am-8pm, Sat 9am-6pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 393 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delta Faucet Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delta Faucet Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Delta Faucet Co. is Saturday. The most busy day to call is Tuesday, which averages 378% more phone calls by comparison. Again, this is based on a sample of 393 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Delta Faucet Co.

In summation, the best day to call Delta Faucet Co. is Wednesday.

Why Customers Call Delta Faucet Co.

If you have time to do a bit of reading before you call Delta Faucet Co., we recommend you read over some of our problem-specific articles.

Are Delta faucets ADA compliant?

Yes, Delta faucets are ADA compliant. Delta Faucet Co. designs and manufactures faucets that meet the requirements of the Americans with Disabilities Act (ADA). These faucets are thoughtfully designed to ensure accessibility for individuals with disabilities or limited mobility. Delta faucets offer various features and specifications that meet the ADA guidelines, including easy-to-use lever handles, minimal force to operate, smooth and controlled water flow, and proper height and reach dimensions. By complying with ADA regulations, Delta Faucet Co. aims to provide functional and accessible products that enhance the overall user experience for all individuals, regardless of their physical abilities.

Do Delta faucets come with a warranty?

Yes, Delta faucets come with a warranty. Delta Faucet Co. stands behind its products and offers a comprehensive warranty to ensure customer satisfaction. The warranty varies depending on the faucet model, but generally includes a limited lifetime warranty for the original purchaser. This means that if any defects in material or workmanship occur during the lifetime of the product, Delta Faucet Co. will replace or repair it free of charge. Additionally, the warranty covers any defects in the faucet's finish, such as corrosion or tarnishing, for a specified period. Customers can rely on Delta faucets to be backed by a strong warranty, providing peace of mind and guaranteeing long-lasting functionality and quality.

What types of finishes are available for Delta faucets?

Delta Faucet Co. offers a wide range of finishes to cater to different styles and preferences. Our collection includes popular choices such as Chrome, Stainless, Oil-Rubbed Bronze, and Matte Black. These finishes provide both durability and long-lasting beauty. Additionally, we have a diverse selection of specialty finishes, such as Champagne Bronze, Brilliance® Stainless, Venetian Bronze, and Polished Brass. These unique finishes allow customers to personalize their faucets and create a distinctive look in their kitchens or bathrooms. Whether you prefer sleek, modern designs or classic, timeless aesthetics, our extensive range of finishes ensures that there is a Delta faucet that matches your vision perfectly.

Top Delta Faucet Co. customer service problems

Click the link above to get answers to just about any Delta Faucet Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Delta Faucet Co., and their purpose. Are any of these similar to the reason you are trying to call?
Parts pricing inquiry: "Would you be able to tell me how much does this part cost?"
- From a call lasting 6m 8s , May 14, 2024 4:18 PM
Connecting email and phone: "I'm Harold, probably got my email as harold the master plumber."
- From a call lasting 8m 44s , May 13, 2024 6:51 PM
Seeking solution for raised tile: "We're having a difficult time figuring out how to make the shower handle trim sit flush with our raised tile."
- From a call lasting 18m 21s , Apr 30, 2024 1:25 PM
Issue with faucet parts: "Plumber says whole faucet needs to be replaced, questioning parts received."
- From a call lasting 36m 28s , Mar 26, 2024 8:07 PM
Cleaning product recommendation: "I want to know what I'm supposed to use on it to keep it nice, what product is recommended to keep it clean?"
- From a call lasting 11m 7s , Mar 15, 2024 5:42 PM
Seeking correct shower trim: "I need help in finding a shower trim with three dividers, in the right color to match my bathroom."
- From a call lasting 66m 59s , Mar 2, 2024 4:11 PM
Requesting cartridge replacement: "I'm looking for a replacement cartridge for my kitchen sink."
- From a call lasting 33m 29s , Mar 1, 2024 9:49 PM
Missing faucet head order: "I called you guys about three weeks ago and they ordered me a new faucet head for my shower, but I've never gotten it."
- From a call lasting 18m 57s , Feb 29, 2024 2:36 PM
Product inquiry - matte black shower head: "I am trying to purchase a Delta shower head in matte black, and I was wondering if you have one with model number 7559595CRB available in matte black."
- From a call lasting 16m 16s , Jan 19, 2024 2:11 PM
Seeking help with leaking faucet: "I had the water off, but I can't get the handles or anything off to work on the leaking cold side faucet."
- From a call lasting 8m 21s , Jan 12, 2024 4:01 PM

More Delta Faucet Co. Customer Service Contacts

There are of course other ways to contact Delta Faucet Co. customer service besides the phone. Below we list the best ones, by medium.

Delta Faucet Co. Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Delta Faucet Co. will reply our your email.

Delta Faucet Co. Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Delta Faucet Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Delta Faucet Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta Faucet Co. agent. This phone number is Delta Faucet Co.'s best phone number because 5,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-3358 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Delta Faucet Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Delta Faucet Co. has 1 phone number. It's not always clear what is the best way to talk to Delta Faucet Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Delta Faucet Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Delta Faucet Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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