Delta Dental of California Customer Service

Phone Number & Contact Info

Delta Dental of California's Best Phone Number

888-335-8227
Toll-free·Calls Customer Service·Most popular Delta Dental of California number
Q:

How do I talk to a live human at Delta Dental of California?

A:Say, "Member", then "I don't have one" twice
Q:

Does Delta Dental of California offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Delta Dental of California phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say, "Member", then "I don't have one" twice
Below are some clips we've found from Delta Dental of California's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Delta Dental. To get started, please say, I'm a dental provider or I'm an insured member. To get started, what's the date of birth of the person you're calling about? That was October eighteenth nineteen thirty four. Is that right? Please tell me the member ID of the primary member. Or enter it on your phone's keypad. If it contains letters, just press the corresponding number on your keypad."
Excerpt from a call with Delta Dental of California
Friday, January 12, 2024 4:24 PM

They may ask you to say or enter information

"Thank you for calling Delta Dental. To get started, please say, I'm a dental provider, or I'm an insured member. To get started, what's the date of birth of the person you're calling about?
What's the date of birth of the person you're calling about?
I didn't hear you. Please say or enter the two digit month two digit day, and four digit year of the birth date of the family member you're calling about."
Excerpt from a call with Delta Dental of California
Wednesday, January 17, 2024 6:28 PM

The first phone menu

"Thank you for calling Delta Dental. To get started, please say, I'm a dental provider or I'm an insured member. To get started, please say I'm a dental provider or I'm an insured member.
I didn't hear you. If you're calling from a dental office, press one.
Or if you already have coverage under a Delta Dental policy, press two."
Excerpt from a call with Delta Dental of California
Monday, April 22, 2024 3:47 PM

What are the hours and when should I call?

Delta Dental of California operates the call center for this 888-335-8227 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,178 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delta Dental of California phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delta Dental of California staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Delta Dental of California is Saturday. The most busy day to call is Monday, which averages 1339% more phone calls by comparison. Again, this is based on a sample of 1,178 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Delta Dental of California

In summation, the best day to call Delta Dental of California is Friday.

Why Customers Call Delta Dental of California

If you have time to do a bit of reading before you call Delta Dental of California, we recommend you read over some of our problem-specific articles.

What is the claims process for Delta Dental of California?

The claims process for Delta Dental of California is simple and efficient. Once you receive dental services, you can submit your claim online through our secure portal or by mail using the provided claim form. Be sure to include all necessary documentation, such as completed forms, itemized bills, and supporting documents. Our claims team will review your submission and process the claim promptly. You can track the status of your claim online through our member portal. Once approved, reimbursement will be issued directly to you or your dental provider, depending on your preference. We strive to provide hassle-free and transparent claims experience, ensuring you receive the benefits you deserve in a timely manner.

Does Delta Dental of California provide coverage for dental implants?

Yes, Delta Dental of California provides coverage for dental implants. Dental implants are a common treatment option for replacing missing teeth, and Delta Dental understands the importance of this procedure for maintaining dental health and overall well-being. As part of our comprehensive dental insurance plans, dental implant coverage is included for eligible members. However, coverage may vary depending on the specific plan and its terms and conditions. It is advisable to review the details of your individual plan to determine the level of coverage for dental implants. Our dedicated customer service team is also available to assist members in understanding their coverage and answering any questions they may have regarding dental implants or other dental procedures.

What services does Delta Dental of California provide?

Delta Dental of California is committed to providing a comprehensive range of dental services to meet the oral health needs of individuals and families. As a leading dental benefits provider, we offer a variety of services that include preventive care, such as regular check-ups, cleanings, and X-rays, which help in detecting and addressing oral health issues at an early stage. We also provide coverage for basic services like fillings and extractions, as well as more advanced procedures like root canals and crowns. Orthodontic services, including braces and Invisalign, are available for those requiring teeth alignment. Additionally, Delta Dental of California offers a wide network of dentists, ensuring access to quality oral care. With our commitment to oral health, we aim to provide comprehensive coverage for our members in California.

Top Delta Dental of California customer service problems

Click the link above to get answers to just about any Delta Dental of California customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Delta Dental of California, and their purpose. Are any of these similar to the reason you are trying to call?
Checking on ortho claim: "I wanted to check on a ortho claim that I have and make sure a check wasn't lost."
- From a call lasting 18m 59s , Jun 3, 2024 5:26 PM
Question about coverage: "I don't understand why his cleaning wasn't 100% covered when I was sure they were."
- From a call lasting 5m 36s , May 30, 2024 10:25 PM
Requesting dentist list: "Can you send me a list of dentists in Lodi that take full Delta Dental?"
- From a call lasting 19m 1s , May 30, 2024 8:11 PM
Checking account status: "I was told to have an account but never received anything, need to get my coverage going."
- From a call lasting 5m 33s , May 29, 2024 9:45 PM
Issue with insurance coverage: "I'm covered through Kaiser, but not Delta, so something is wrong in the system."
- From a call lasting 58m 40s , Apr 19, 2024 7:42 PM
Address verification: "Providing address and personal details for verification."
- From a call lasting 26m 5s , Apr 9, 2024 6:20 PM
Requesting dental cards and information: "We never received anything from you guys, and I would like also to get a card for myself and my husband."
- From a call lasting 16m 12s , Apr 5, 2024 4:59 PM
Updating personal information: "I just wanna get my information about my dental."
- From a call lasting 9m 47s , Mar 28, 2024 9:06 PM
Verification of coverage: "I'm trying to figure out what happened because I remember the last time I did have Delta Dental."
- From a call lasting 5m 49s , Mar 27, 2024 4:11 PM
Questions about insurance coverage: "I want to understand if the dental clinic can still see me under the plan that I have."
- From a call lasting 15m 47s , Mar 22, 2024 7:53 PM

More Delta Dental of California Customer Service Contacts

There are of course other ways to contact Delta Dental of California customer service besides the phone. Below we list the best ones, by medium.

Delta Dental of California Customer Help Desk / Web Support

deltadentalins.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Delta Dental of California customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Delta Dental of California's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta Dental of California agent. This phone number is Delta Dental of California's best phone number because 2,868 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-335-8227 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Delta Dental of California first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Delta Dental of California has 1 phone number. It's not always clear what is the best way to talk to Delta Dental of California representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Delta Dental of California. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Delta Dental of California. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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