Dell Credit Customer Service Phone Number
- Calls Dell's Credit Customer Service department
- On average, callers wait 4 minutes to talk to a person when they call
- Call center hours are Mon-Fri 9am-6pm CST
- We recommend calling around 2:15pm
- Some common reasons that visitors to GetHuman call Dell include Where to buy, Complaint, Technical support, Repairs, and Returns.
- Get a real live human at this number: Credit Support (option 1)
- When you call Dell and their automated voice system picks up, you hear: What can I help you with today?
- This is not the most popular Dell phone number (it's ranked #4). Most customers call 800-847-4096 for support: Click here for best option
What It's Like to Call Dell Phone Number 877-819-3355
Dell's customer support is dedicated to helping customers seeking help with tech issues, order assistance and product purchases. I was interested in gathering information about purchasing a new laptop and called Dell to discover where and how to buy a computer. Upon calling, you're immediately asked by the automated system how you need help, but no menu options are given. You'll need to say sales, tech support, recent order, billing issues or something else to get to the right department. I said "sales" and waited on the phone for less than a minute before a customer service rep was on the line.
I described my current situation to the rep, stating I was interested in purchasing a new laptop but wasn't sure where to begin. To help narrow down my options, she asked me what I would use the computer for and if I had a price range in mind. I explained the laptop would be for personal use at home — mostly for our family's online access, documents and games. She recommended a specific Dell line that would make the most sense for me, adding that it would be ideal to visit a local Best Buy to see the computer in person. Dell has no specific storefront or location, so she explained all devices must be purchased over the phone, online or at a Best Buy.
Another helpful tip she offered was suggesting I view the computers in the store and return to Dell's website to compare prices. Sometimes better pricing deals are available online, she said, adding that Dell's annual Black Friday sale products would be featured on their website as part of an early release promotion. In addition, Dell offers a payment plan option for customers, allowing them to finance purchases over $750 without paying interest for 12 months. This sounded like a great plan for my personal needs.
I expressed concern over the shipping method and protective measures for computer delivery. The rep assured me that I would receive adequate tracking information for my purchase and would need to be home to sign for the delivery. I would also get minute-by-minute updates on the day of delivery to ensure I would know the time to be home. She was very patient and helpful during the 10 minutes we were on the phone while directing my attention to a plethora of information and articles on Dell's website.
She advised me to contact Dell again when/if I needed any help setting up the new laptop/computer, as tech support can assist with this process. This was one of the best customer service calls I've experienced in which the Dell representative was knowledgeable and willing to answer any questions. Dell's website also allows you to chat with online representatives, if that's preferred, as well as to track your order once purchased. These options make it convenient and effective to access help.
Other customers got on the phone recently because:
Dell Credit Customer Service Phone Number 877-819-3355 - Info & Statistics
Dell's 877-819-3355 Credit Customer Service Number
This Dell phone number is ranked #4 out of 4 because 2,484 Dell customers tried our tools and information and gave us feedback after they called. The reason customers call 877-819-3355 is to reach the Dell Credit Customer Service department for problems like Where to buy, Complaint, Technical support, Repairs, Returns. As far as we can tell, Dell has call center locations in null and you can call during their open hours Mon-Fri 9am-6pm CST. Dell has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 877-819-3355 and ways to call or contact Dell with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Dell
Calling Dell at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 877-819-3355. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Dell Credit Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Dell Once on the phone with Dell's Credit Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Dell in General
While 877-819-3355 is Dell's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-847-4096 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Dell help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 91% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.
Call with our AI-powered phone
- Click to call- from a desktop even
- We dial & get a human rep on for you
- AI-powered suggestions for what to say
- Get a transcript & other stats, in case
- Free & unintrusive: no account needed
With the GetHuman Phone:
- Call Credit Customer Service at Dell for free and without using your minutes
- Optionally record the call and email yourself a transcript (coming soon)
- Get to a rep faster and easier at 877-819-3355