DSW.com Phone Number

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Customer service
Current Wait: 42 mins (41m avg)
Hours: Mon-Fri 9am-7pm, Sat 10am-8pm, Sun noon-7pm EST; best time to call: 2pm
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Get to a live person fastest: Calling the DSW.com number above should go right to a real human being

Reasons customers like you called recently

Lost hearing aid in Upper Dublin PA store. Need to see if found. Please call me directl...
I still did not receive the second pair of loafers in the NAVY color which I ordered...
I ordered shoe and used my promotion code but they cancelled my order. do i get my cod...
My deer stage cowboy boots order for toddlers size ***I need to return. Them
I purchase a purse online to be picked up * hours later I went to store location **** W...
I bought *med Myles multicolor and were too small. Look on line and only * left in...
I placed * orders on Monday, May *. I ordered * pair of women's OOFOS flip flops. One...
On April **, I purchase * items, the two items were delivered items on April **, **The...
This is Amelia Moran, I have an issue with an email I just received. I paid $* for a pa...
You have received a pair of shoes that I returned for an exchange. I understood that I...
Hola, compre unos lentes por internet y llegaron con defecto u quiero que por favor me...
will I receive the promo from dsw if the coupon says in store only? there is no promo...
Hi, I am making a purchase on line already placed the order but website is taking forev...
confirmation of order in Dec *****
Hi, I just placed an order and was not able to apply my ** dollar discount. I called ba...
See more recent reasons for calling

Help me with my issue

Customer Number 866-379-7463 - by the Numbers

Phone number to dial866-379-7463
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm, Sat 10am-8pm, Sun noon-7pm EST
Best time to dial2pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait42
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication91%
Quality of help77%
Customer votes272
Information last updatedMon Aug 08 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW.com's Best Toll-Free/800 Customer Phone Number

This is DSW.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW.com agent. This phone number is DSW.com's Best Phone Number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call DSW.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, DSW.com has 1 phone number. It's not always clear what is the best way to talk to DSW.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW.com - by phone or otherwise

While 866-379-7463 is DSW.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact DSW.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.com.

What is GetHuman's Relationship to DSW.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our HMRC Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like HMRC or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All DSW.com contacts
DSW.com Phone NumberBEST
General customer information

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