DSW.com Phone Number

Calling DSW.com customer service faster by GetHuman

Customer service
Current Wait: 45 mins (41m avg)
Hours: Mon-Fri 9am-7pm, Sat 10am-8pm, Sun noon-7pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Calling the DSW.com number above should go right to a real human being

Reasons customers like you called recently

Unable to find out what is happening with my exchange unless I agree to join some rip o...
a day ago
Good morning its not really an issue I made purchases within these * weeks and I didn...
4 days ago
I ordered a pair of sandals for my son I got the confirmation * I went to the store to...
6 days ago
Returned a pair of shoes which DSW received April **, **** and haven't received refund...
8 days ago
I tried to sign in on my account several times and was locked out. How can I access...
9 days ago
I ordered ************ and received it in two parts. The first arrival, the Adrienne V...
9 days ago
Quiero canselar unanorden y no contestan las llamadas.
10 days ago
My order was sent but did not hAve a correct address therefore was sent back to dsw. Or...
14 days ago
You gave me a promotional code in my email to reorder a return sandal and it said code...
14 days ago
I ordered shoes online and did not received my rewards points after shoes were delivere...
14 days ago
I just received my shoes but too big. Can I get the next size down and exchange them. i...
14 days ago
I am trying to return some items....I did receive a Return-Label, but it is address to...
14 days ago
My order says it was shipped and there's no information and its not arriving!
15 days ago
I received a pr.of shoes just the before the covid lockdown. Husband sick , so I did no...
15 days ago
I paid for three items and only received one item. I would like my account credited fo...
15 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-379-7463 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-7pm, Sat 10am-8pm, Sun noon-7pm EST
Best time to dial
Navigate phone maze to a human
Direct to human
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
Quality of communication
Quality of help
Customer votes
Information last updated
Mon May 25 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW.com's Best Toll-Free/800 Customer Phone Number

This is DSW.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW.com agent. This phone number is DSW.com's Best Phone Number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call DSW.com we recommend you tell us what issue you are having and then possibly contact them via phone. In total, DSW.com has 1 phone number. It's not always clear what is the best way to talk to DSW.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW.com - by phone or otherwise

While 866-379-7463 is DSW.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other DSW.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact DSW.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.com.

What is GetHuman's Relationship to DSW.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW.com Contact Info

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