DSW.com Phone Number

Calling DSW.com customer service faster by GetHuman

Customer service
Current Wait: 72 mins (41m avg)
Hours: Mon-Fri 9am-7pm, Sat 10am-8pm, Sun noon-7pm EST; best time to call: 9am
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Get to a live person fastest: Calling the DSW.com number above should go right to a real human being

Reasons customers like you called recently

I purchase a purse online to be picked up * hours later I went to store location **** W...
I ordered a pair of sneakers. Sneakers were reported lost when they were not delivered...
I typed my email wrong in my order yesterday.
I need to talk someone in person
I ordered something from your house and I have received my package it was taking so lon...
how do I get a return label for package?
I am a VIP member and I was charged $*.** for shipping. I would like a refund.
i was charged for shipping and I am a VIP member
I bought *med Myles multicolor and were too small. Look on line and only * left in...
I placed an order with DSW on **********. The shoes were the wrong size and I immediate...
Just would like to take this time to recognize three employees at DSW at **** Skokie Bl...
I would like to take this time to recognize three wonderful amazing workers at the loca...
Ordered two pair of boots and are too narrow. They are a wonderful boots but don't fit...
Necesito alguien que hable espa*ol me han cobrado una cuenta mayor en una orden
i am ordering tree items , pay by valid credit card , place shipping address and when i...
See more recent reasons for calling

Help me with my issue

Customer Number 866-379-7463 - by the Numbers

Phone number to dial866-379-7463
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-7pm, Sat 10am-8pm, Sun noon-7pm EST
Best time to dial9am
Navigate phone maze to a humanDirect to human
Average wait
Current wait72
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication87%
Quality of help73%
Customer votes269
Information last updatedTue May 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW.com's Best Toll-Free/800 Customer Phone Number

This is DSW.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW.com agent. This phone number is DSW.com's Best Phone Number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call DSW.com we recommend you tell us what issue you are having and then possibly contact them via phone. In total, DSW.com has 1 phone number. It's not always clear what is the best way to talk to DSW.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW.com - by phone or otherwise

While 866-379-7463 is DSW.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other DSW.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact DSW.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.com.

What is GetHuman's Relationship to DSW.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the GEICO Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or GEICO. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW.com Contact Info

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