DISH Latino Customer Service

Phone Number & Contact Info

DISH Latino's Best Phone Number

888-641-3052
Toll-free·Calls Customer Service·Most popular DISH Latino number
Q:

How do I talk to a live human at DISH Latino?

A:Press 0
Q:

Does DISH Latino offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Saturday.
Q:

How long will I wait on hold?

A:The average hold time is 10 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

DISH Latino Customer Phone Numbers

Nuevos Clientes

888-615-0339
Toll-free · 24 hours, 7 days · Press 1 ·

New Customer Concierge

888-715-3291
Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this DISH Latino phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Below are some clips we've found from DISH Latino's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"If you have a DISH account or pending installation, say or enter your DISH account number or telephone number with area code."
Excerpt from a call with DISH Latino
Tuesday, February 20, 2024 3:16 PM

They may need to look up your account

"For English, press eight.
Calls are recorded to improve your experience.
Let's look up your account."
Excerpt from a call with DISH Latino
Tuesday, February 20, 2024 3:16 PM

What are the hours and when should I call?

DISH Latino operates the call center for this 888-641-3052 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 454 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this DISH Latino phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like DISH Latino staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call DISH Latino is Wednesday. The most busy day to call is Saturday, which averages 98% more phone calls by comparison. Again, this is based on a sample of 454 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Quietest
Thu
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call DISH Latino

In summation, the best day to call DISH Latino is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that DISH Latino staffs the call center well on Wednesday.

Why Customers Call DISH Latino

If you have time to do a bit of reading before you call DISH Latino, we recommend you read over some of our problem-specific articles.

What is DISH Latino?

DISH Latino is a specialized programming package offered by DISH Network that caters specifically to the needs and preferences of Spanish-speaking viewers in the United States. It provides a wide range of channels featuring content from Latin America, including sports, news, entertainment, and more. DISH Latino offers different subscription plans, allowing customers to select the package that best suits their language and programming preferences. With DISH Latino, viewers can enjoy popular Spanish-language networks such as Univision, Telemundo, and ESPN Deportes, as well as an assortment of local channels and international programming options. DISH Latino also provides the flexibility of bilingual customer service and various features, like on-demand content and DVR capabilities, to enhance the viewing experience for its subscribers.

Is there a contract for DISH Latino?

Yes, there is a contract for DISH Latino. When you subscribe to DISH Latino, you will be required to sign a two-year agreement. This agreement ensures that you receive the best pricing options and access to exclusive programming for the entire term. By signing the contract, you will also qualify for additional benefits such as free installation, free equipment, and promotional offers. However, it's important to note that if you choose to cancel the contract before the two-year term is completed, an early termination fee may apply. Rest assured, DISH Latino is committed to providing you with excellent service and a wide range of Spanish-language programming options throughout the duration of your contract.

What is the difference between DISH Latino and DISH Network?

DISH Latino and DISH Network are both satellite TV services provided by DISH. The main difference lies in the programming options and target audience. DISH Latino offers a wide range of Spanish-language channels, catering to the preferences of Hispanic viewers in the United States. It includes channels from various countries in Latin America and Spain, featuring movies, sports, news, and entertainment programming in Spanish. On the other hand, DISH Network offers a more comprehensive package with a larger selection of English-language channels, including popular networks like HBO, ESPN, and CNN. While both services provide access to a variety of channels and on-demand content, DISH Latino is specifically designed to meet the needs and preferences of Spanish-speaking households, while DISH Network caters to a broader English-speaking audience.

Top DISH Latino customer service problems

Click the link above to get answers to just about any DISH Latino customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to DISH Latino, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription request: "I need to get a Latino."
- From a call lasting 2m 58s , Feb 20, 2024 3:16 PM
Confirming watch order: "The watch one I received, it's a Rudy."
- From a call lasting 49m 35s , Feb 19, 2024 1:15 AM
No specific purpose: "No specific purpose stated."
- From a call lasting 10m 29s , Feb 4, 2024 8:07 PM

Conclusion and closing notes

This is DISH Latino's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DISH Latino agent. This phone number is DISH Latino's best phone number because 6,180 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-641-3052 include and other customer service issues. Rather than trying to call DISH Latino first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, DISH Latino has 3 phone numbers. It's not always clear what is the best way to talk to DISH Latino representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for DISH Latino. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like DISH Latino. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Compare DISH Latino Customer Service

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