D&S Hoist and Crane Customer Service

Phone Number & Contact Info

D&S Hoist and Crane's Best Phone Number

412-490-3215
Calls Customer Service·Most popular D&S Hoist and Crane number
Q:

How do I talk to a live human at D&S Hoist and Crane?

A:Calling this D&S Hoist and Crane number should go right to a real human being
Q:

Does D&S Hoist and Crane offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this D&S Hoist and Crane phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this D&S Hoist and Crane number should go right to a real human being
In fact, much of this information on this page is superfluous because this D&S Hoist and Crane phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

D&S Hoist and Crane operates the call center for this 412-490-3215 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 12 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this D&S Hoist and Crane phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like D&S Hoist and Crane staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call D&S Hoist and Crane is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 12 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call D&S Hoist and Crane

In summation, the best day to call D&S Hoist and Crane is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that D&S Hoist and Crane staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call D&S Hoist and Crane

If you have time to do a bit of reading before you call D&S Hoist and Crane, we recommend you read over some of our problem-specific articles.

What is the warranty on your hoists and cranes?

At D&S Hoist and Crane, we proudly provide a comprehensive warranty for all our hoists and cranes. We understand the importance of ensuring our customers' peace of mind and the reliability of our equipment. To that end, we offer a standard warranty coverage that extends up to two years from the date of purchase. This warranty encompasses any defects in materials and workmanship, offering prompt repair or replacement, free of charge. Additionally, we also offer the option to extend the warranty for an additional fee. Our aim is to deliver unmatched quality and durability, backed by our commitment to exceptional customer satisfaction. Rest assured, when you choose D&S Hoist and Crane, your investment is protected.

What are the weight capacities of your hoists and cranes?

Our hoists and cranes at D&S offer a wide range of weight capacities to meet various lifting needs. The weight capacities of our products depend on the specific model and design. We provide hoists with capacities ranging from as low as 1 ton to as high as 100 tons, ensuring suitability for a diverse range of applications. Our cranes feature similarly impressive capabilities, with weight capacities starting from 5 tons and reaching up to 500 tons or more, depending on the specific crane model. Whether you require a hoist for a small workshop or a crane for heavy-duty industrial applications, D&S Hoist and Crane can provide you with the right equipment that aligns with your lifting requirements.

What types of hoists and cranes do you offer?

D&S Hoist and Crane offers a wide range of hoists and cranes to cater to diverse lifting needs. Our comprehensive lineup includes electric chain hoists, wire rope hoists, and manual chain hoists that come in various weight capacities. These hoists are built with industry-leading safety features and engineered for reliability and lasting performance. Additionally, we provide an extensive selection of cranes, such as overhead cranes, jib cranes, and gantry cranes, suitable for different workflows and spaces. Our cranes are equipped with advanced control systems that ensure precision, efficiency, and operator safety. Whether you require a compact hoist or a heavy-duty crane, D&S Hoist and Crane has the expertise and products to meet your specific lifting requirements.

Top D&S Hoist and Crane customer service problems

Click the link above to get answers to just about any D&S Hoist and Crane customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More D&S Hoist and Crane Customer Service Contacts

There are of course other ways to contact D&S Hoist and Crane customer service besides the phone. Below we list the best ones, by medium.

D&S Hoist and Crane Customer Email Addresses

craneinfo@dsindustries.net - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and D&S Hoist and Crane will reply our your email.

Conclusion and closing notes

This is D&S Hoist and Crane's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a D&S Hoist and Crane agent. This phone number is D&S Hoist and Crane's best phone number because 72 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 412-490-3215 include and other customer service issues. Rather than trying to call D&S Hoist and Crane first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, D&S Hoist and Crane has 1 phone number. It's not always clear what is the best way to talk to D&S Hoist and Crane representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for D&S Hoist and Crane. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like D&S Hoist and Crane. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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