D.R. Horton Customer Service

Phone Number & Contact Info

D.R. Horton's Best Phone Number

817-390-8200
Calls Customer Service·Most popular D.R. Horton number
Q:

How do I talk to a live human at D.R. Horton?

A:Calling this D.R. Horton number should go right to a real human being
Q:

Does D.R. Horton offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this D.R. Horton phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this D.R. Horton number should go right to a real human being
In fact, much of this information on this page is superfluous because this D.R. Horton phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

D.R. Horton operates the call center for this 817-390-8200 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this D.R. Horton phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like D.R. Horton staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call D.R. Horton is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call D.R. Horton

In summation, the best day to call D.R. Horton is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that D.R. Horton staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call D.R. Horton

If you have time to do a bit of reading before you call D.R. Horton, we recommend you read over some of our problem-specific articles.

What is D.R. Horton?

D.R. Horton is one of the largest homebuilding companies in the United States. With over 40 years of experience, D.R. Horton has earned a reputation for delivering quality homes to homebuyers across the nation. Our focus is on building homes that meet the needs and aspirations of our customers while providing exceptional value. We offer a wide range of home designs, from starter homes to luxury properties, in various communities to suit different lifestyles. D.R. Horton is committed to customer satisfaction and provides a streamlined homebuying process, ensuring a smooth experience from start to finish. Our dedication to quality construction, innovative designs, and excellent customer service has made D.R. Horton a trusted name in the industry.

Where are D.R. Horton homes located?

D.R. Horton homes are located in various regions across the United States. With communities spread out nationwide, we proudly offer homes in numerous states, including but not limited to Arizona, California, Florida, Texas, and many more. Our focus is on delivering high-quality, thoughtfully designed homes in desirable locations that cater to varying lifestyles. Whether you prefer a bustling city or a serene suburb, there's a good chance you'll find a D.R. Horton community nearby. Utilizing our vast experience and commitment to customer satisfaction, we strive to make homeownership accessible and enjoyable to individuals and families across the country.

What is the warranty on a D.R. Horton home?

D.R. Horton provides a comprehensive warranty on all their homes. Our warranty coverage ensures peace of mind for homeowners. The specific warranty terms may vary, but generally, our homes are covered by a one-year warranty on workmanship and materials. Additionally, we offer a 10-year structural warranty, guaranteeing the structural integrity of the home. This warranty covers major structural defects that may arise during the specified period. In the event of any qualifying issues, repairs or replacements are carried out by our dedicated warranty team. Homeowners can rely on D.R. Horton's commitment to quality and customer satisfaction.

Top D.R. Horton customer service problems

Click the link above to get answers to just about any D.R. Horton customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is D.R. Horton's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a D.R. Horton agent. This phone number is D.R. Horton's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 817-390-8200 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call D.R. Horton first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, D.R. Horton has 1 phone number. It's not always clear what is the best way to talk to D.R. Horton representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for D.R. Horton. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like D.R. Horton. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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