Custom Ink Customer Service

Phone Number & Contact Info

Custom Ink's Best Phone Number

800-293-4232
Toll-free·Calls Customer Service·Most popular Custom Ink number
Q:

How do I talk to a live human at Custom Ink?

A:No special code required. Always a human
Q:

Does Custom Ink offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-11pm, Sat 10am-6pm, Sun 10am-9pm EST. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

Custom Ink Customer Phone Numbers

Purchasing

866-779-3570
Toll-free · Mon-Fri 8am-11pm, Sat 10am-6pm, Sun 10am-9pm EST · No special code required. Always a human ·

Fundraising Customer Service

855-331-9255
Toll-free · Mon-Fri 8am-11pm, Sat 10am-6pm, Sun 10am-9pm EST · Calling this Custom Ink number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Custom Ink phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: No special code required. Always a human

What are the hours and when should I call?

Custom Ink operates the call center for this 800-293-4232 phone number Mon-Fri 8am-11pm, Sat 10am-6pm, Sun 10am-9pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Custom Ink phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Custom Ink staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Custom Ink is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Custom Ink

In summation, the best day to call Custom Ink is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Custom Ink staffs the call center well on Friday.

More Custom Ink Customer Service Contacts

There are of course other ways to contact Custom Ink customer service besides the phone. Below we list the best ones, by medium.

Custom Ink Customer Email Addresses

service@customink.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Custom Ink will reply our your email.

Conclusion and closing notes

This is Custom Ink's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Custom Ink agent. This phone number is Custom Ink's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-293-4232 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Custom Ink first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Custom Ink has 3 phone numbers. It's not always clear what is the best way to talk to Custom Ink representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Custom Ink. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Custom Ink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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