Cummins Onan Customer Service

Phone Number & Contact Info

Cummins Onan's Best Phone Number

763-574-5000
Calls Customer Service·Most popular Cummins Onan number
Q:

How do I talk to a live human at Cummins Onan?

A:Calling this Cummins Onan number should go right to a real human being
Q:

Does Cummins Onan offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Cummins Onan phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Cummins Onan number should go right to a real human being
In fact, much of this information on this page is superfluous because this Cummins Onan phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Cummins Onan operates the call center for this 763-574-5000 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cummins Onan phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cummins Onan staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cummins Onan is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Cummins Onan

In summation, the best day to call Cummins Onan is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cummins Onan staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Cummins Onan

If you have time to do a bit of reading before you call Cummins Onan, we recommend you read over some of our problem-specific articles.

What is Cummins Onan?

Cummins Onan is a renowned leader in the power generation industry, specializing in premium RV, marine, portable, and commercial generator sets. With a history dating back more than 90 years, Cummins Onan has built a strong reputation for delivering reliable power solutions. Their innovative products are designed to provide dependable and efficient power for various applications, ensuring peace of mind and durability. With a strong commitment to customer satisfaction, Cummins Onan offers a wide range of generator sets, control systems, parts, and accessories, supported by a global network of authorized dealers and service centers. Whether for recreational or commercial use, Cummins Onan stands as a trusted source of power generation solutions that meet the diverse needs of customers worldwide.

Is there a warranty on Cummins Onan products?

Yes, there is a warranty on Cummins Onan products. Cummins Onan stands behind the quality of their products and offers a comprehensive warranty to provide peace of mind to customers. The duration and coverage of the warranty may vary depending on the specific product. Generally, Cummins Onan offers a limited warranty that covers defects in materials and workmanship during normal usage. However, it is important to review the product documentation or contact Cummins Onan directly for detailed information regarding the warranty for a specific product. This warranty ensures that customers can rely on the reliability and performance of Cummins Onan products and have the support they need in case of any manufacturing or workmanship issues.

What products does Cummins Onan offer?

Cummins Onan offers a wide range of industry-leading power solutions for various applications. Their product portfolio includes mobile and stationary generators, ranging from 2.5 to 4000 kilowatts, designed for everything from recreational vehicles and marine vessels to residential, commercial, and industrial needs. These generators feature advanced technologies ensuring reliable power, exceptional fuel efficiency, and low emissions. Additionally, Cummins Onan offers automatic transfer switches (ATS) that seamlessly connect the generator to the electrical system during power outages, ensuring uninterrupted power supply. Their product lineup also encompasses energy storage systems, paralleling switchgear, and remote monitoring solutions, providing comprehensive power solutions for diverse customer requirements. Cummins Onan's products are renowned for their durability, innovation, and industry-leading performance, catering to a wide range of power needs.

Top Cummins Onan customer service problems

Click the link above to get answers to just about any Cummins Onan customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Cummins Onan Customer Service Contacts

There are of course other ways to contact Cummins Onan customer service besides the phone. Below we list the best ones, by medium.

Cummins Onan Customer Email Addresses

ask.powergen@cummins.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cummins Onan will reply our your email.

Conclusion and closing notes

This is Cummins Onan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cummins Onan agent. This phone number is Cummins Onan's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 763-574-5000 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Cummins Onan first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Cummins Onan has 1 phone number. It's not always clear what is the best way to talk to Cummins Onan representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cummins Onan. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cummins Onan. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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