Cuisinart Customer Service

Phone Number & Contact Info

Cuisinart's Best Phone Number

Toll-free·Calls Customer Service·Most popular Cuisinart number

How do I talk to a live human at Cuisinart?

A:Press 1 for English. Next, press 1 or 2, then wait on the line until transferred to a representative.

Does Cuisinart offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat-Sun 9am-5:30pm EST. The least busy day is Sunday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

Cuisinart Customer Phone Numbers


Toll-free · 24 hours, 7 days · Press 1 then 0 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Cuisinart phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English. Next, press 1 or 2, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Cuisinart phone system greets you: Check status, press 1. Product inquiries, press 2.
Below are some clips we've found from Cuisinart's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling thank you for calling Cleasonart customer support. For faster service, if you are calling about a product related issue, please have your model and serial number ready. Press one for English."
Excerpt from a call with Cuisinart
Friday, January 26, 2024 6:34 PM

What are the hours and when should I call?

Cuisinart operates the call center for this 800-726-0190 phone number Mon-Fri 8am-10pm, Sat-Sun 9am-5:30pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 132 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cuisinart phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cuisinart staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Cuisinart is Sunday. The most busy day to call is Monday, which averages 350% more phone calls by comparison. Again, this is based on a sample of 132 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Cuisinart

In summation, the best day to call Cuisinart is Thursday.

Why Customers Call Cuisinart

If you have time to do a bit of reading before you call Cuisinart, we recommend you read over some of our problem-specific articles.

What is included in the Cuisinart warranty?

The Cuisinart warranty offers a comprehensive coverage for your purchased product. It includes a limited 3-year warranty period from the date of purchase. Within this timeframe, Cuisinart will repair or replace any defective parts or units free of charge, subject to the terms and conditions. This warranty covers manufacturer defects in materials and workmanship, ensuring that your product meets high-quality standards. Additionally, it applies only to the original purchaser and is non-transferable. It is important to note that the warranty does not cover any damages caused by misuse, accidents, or normal wear and tear. For warranty claims, customers are required to provide proof of purchase and contact Cuisinart's customer service for further assistance.

Are Cuisinart products dishwasher safe?

Yes, Cuisinart products are generally dishwasher safe. Most of their cookware, bakeware, and kitchen gadgets are designed to be dishwasher friendly. However, it is important to refer to the specific product's manual or packaging for instructions on dishwasher safety. While the majority of Cuisinart items are durable enough to withstand dishwasher cycles, some may have specific care instructions or be recommended for handwashing. Additionally, certain components, like the blades of food processors or blender jars, may require handwashing due to their sharp edges or delicate materials. To ensure the longevity of your Cuisinart product, it is advisable to follow the guidelines provided by the manufacturer for optimal care and maintenance.

What is the warranty period for Cuisinart products?

The warranty period for Cuisinart products varies depending on the specific item. Most of our products come with a limited three-year warranty from the original date of purchase. However, certain products, such as some knives and non-electric kitchen tools, carry a limited lifetime warranty. Please refer to the product's user manual or packaging for detailed warranty information. It is also recommended to register your Cuisinart product online within 30 days of purchase to ensure prompt and efficient customer service. Our warranty covers defects in material or workmanship under normal household use, providing you with added peace of mind when using Cuisinart products.

Top Cuisinart customer service problems

Click the link above to get answers to just about any Cuisinart customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Cuisinart, and their purpose. Are any of these similar to the reason you are trying to call?
Compatibility of discs: "Are the discs interchangeable with the new anniversary edition?"
- From a call lasting 4m 44s , Apr 1, 2024 4:00 PM
Ordering replacement pan lid: "I broke my lid to my pan, so I wanna see if I can get another pan lid."
- From a call lasting 7m 39s , Mar 29, 2024 10:18 PM
Need replacement part: "I am needing to get a part for my Cuisinart, hopefully."
- From a call lasting 4m 24s , Mar 29, 2024 9:52 PM
Product registration and charging issue: "I purchased a food processor in December, registered my product, and now it's not charging."
- From a call lasting 17m 34s , Mar 28, 2024 9:23 PM
Product not working: "When I need to use the device, it doesn't work."
- From a call lasting 8m 13s , Mar 15, 2024 8:04 PM
Wrong number dialed: "I apologize, I called the wrong number, this is not Cuisinart."
- From a call lasting 3m 21s , Mar 11, 2024 1:26 PM
Payment issue with online order: "I need replacement parts but online payment only allows PayPal, not credit cards."
- From a call lasting 6m 26s , Mar 1, 2024 10:10 PM
Coffee maker troubleshooting: "I keep getting add water message even though the container is full."
- From a call lasting 37m 53s , Feb 29, 2024 2:13 AM
Damaged rubber seal: "I received my Cuisinart yesterday, but the black rubber seal is broken and I need assistance."
- From a call lasting 15m 27s , Feb 15, 2024 5:39 PM
Issue with food processor: "I can't find instructions to separate the stem from the chopping blade."
- From a call lasting 3m 18s , Jan 26, 2024 6:34 PM

More Cuisinart Customer Service Contacts

There are of course other ways to contact Cuisinart customer service besides the phone. Below we list the best ones, by medium.

Cuisinart Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Cuisinart will reply our your email.

Cuisinart Customer Help Desk / Web Support

cuisinart.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Cuisinart customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Cuisinart's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cuisinart agent. This phone number is Cuisinart's best phone number because 4,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-726-0190 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Cuisinart first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Cuisinart has 2 phone numbers. It's not always clear what is the best way to talk to Cuisinart representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Cuisinart. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cuisinart. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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