Crowne Plaza Hotels Customer Service

Phone Number & Contact Info

Crowne Plaza Hotels's Best Phone Number

800-227-6963
Toll-free·Calls Customer Service·Most popular Crowne Plaza Hotels number
Free tools for easier calling
Q:

How do I talk to a live human at Crowne Plaza Hotels?

A:Calling this Crowne Plaza Hotels number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Crowne Plaza Hotels for you.
Q:

Does Crowne Plaza Hotels offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Crowne Plaza Hotels below.

Let us call and talk to Crowne Plaza Hotels for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Crowne Plaza Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Crowne Plaza Hotels number should go right to a real human being
Below are some clips we've found from Crowne Plaza Hotels's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Crown Plaza reservations. To ensure high quality service, your conversation may be recorded. Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information. Press one to provide feedback about your experience with a two question survey at end of this call.
Otherwise, press two or remain on the line.
To help us get you to the right person, please tell me why you're calling today."
Excerpt from a call with Crowne Plaza Hotels
Wednesday, June 12, 2024 12:23 PM

The first phone menu

"Thank you for calling Crown Plaza reservations. To ensure high quality service, your conversation may be recorded. Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
Press one to provide feedback about your experience with a two question survey at end of this call.
Otherwise, press two or remain on the line."
Excerpt from a call with Crowne Plaza Hotels
Wednesday, June 12, 2024 12:23 PM
In fact, much of this information on this page is superfluous because this Crowne Plaza Hotels phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Crowne Plaza Hotels operates the call center for this 800-227-6963 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Crowne Plaza Hotels call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Crowne Plaza Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Crowne Plaza Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Crowne Plaza Hotels is Sunday. The most busy day to call is Monday, which averages 500% more phone calls by comparison. Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Crowne Plaza Hotels

In summation, the best day to call Crowne Plaza Hotels is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Crowne Plaza Hotels

Below is a sample of recent calls to Crowne Plaza Hotels, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about shuttle location: "I just arrived, in Chicago, and I didn't know where at the airport is the shuttle."
- From a call lasting 3m 54s , Aug 20, 2024 12:37 AM
Information about why customers call Crowne Plaza Hotels is extracted from issues that customers have reported to GetHuman.
Crowne Plaza Hotels issues reported to GetHuman

Conclusion and closing notes

This is Crowne Plaza Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Crowne Plaza Hotels agent. This phone number is Crowne Plaza Hotels's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-227-6963 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Crowne Plaza Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Crowne Plaza Hotels has 1 phone number. It's not always clear what is the best way to talk to Crowne Plaza Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Crowne Plaza Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Crowne Plaza Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed

Compare Crowne Plaza Hotels Customer Service

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!