Credit One Bank Website Customer Service

Phone Number & Getting a Rep

Credit One Bank Website Customer Service number

800-797-4299
Toll-free·Calls Website Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Credit One Bank number?

A:For Website Related Inquiries
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST. The least busy day is Sunday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Credit One Bank Website Customer Service?

A:The average hold time is 21 minutes. The longest hold times are on Wednesday, and the shortest are on Monday.

All Credit One Bank customer service contact information

This is the #5 most popular Credit One Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Credit One Bank email addresses, twitter handles, and live chat options.

More Credit One Bank Customer Phone Numbers

Customer Service

877-825-3242
Main phone number · Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · Must enter the "last 4 digits of social security #." · Enter the last 4 digits of your Social Security number.

Billing

888-729-6274
Toll-free · Mon-Thurs 5am-7pm, Fri-Sat 5am-3pm, Sun 7am-3pm PST · Direct to Collections · Enter the last 4 digits of your Social Security number.

Automated Account Information

877-825-3242
Toll-free · 24 hours, 7 days · Press 1, then 0# each time it asks for your card number, then 0, then 0# each time it asks for your card number, then 0 · Enter the last 4 digits of your Social Security number.

Application Information

800-752-5493
Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · Direct to Application Information · Enter the last 4 digits of your Social Security number.

Fraud Detection

888-362-0005
Toll-free · 24 hours, 7 days · Direct to the fraud department · For fraud investigations, either leave a message with your full name or call customer service at 877-825-3242.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Credit One Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Website Related Inquiries
Here is how our research team describes the way the Credit One Bank phone system greets you: Enter the last 4 digits of your Social Security number.
Below are some clips we've found from Credit One Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Welcome to Credit One Bank. Press one for English. We did not recognize your entry. Please enter the last four digits of your card number."
Excerpt from a call with Credit One Bank
Wednesday, November 13, 2024 7:39 PM

What are the hours and when should I call?

Credit One Bank operates the call center for this 800-797-4299 phone number Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit One Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit One Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit One Bank is Sunday. The most busy day to call is Tuesday, which averages 338% more phone calls by comparison. Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Credit One Bank is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Credit One Bank staffs up on Monday to handle the higher call volume, and that makes it the best time to call.

Why call this Credit One Bank number?

Below is a sample of recent calls to Credit One Bank, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 9s , Dec 5, 2024 5:34 PM
Card activation inquiry: "I'm just wondering, you know, when you check out somewhere, what number do you put in?"
- From a call lasting 3m 1s , Dec 2, 2024 11:19 PM
: ""
- From a call lasting 44s , Nov 18, 2024 9:27 PM
: ""
- From a call lasting 1m 23s , Nov 13, 2024 7:39 PM
: ""
- From a call lasting 1m 35s , Nov 13, 2024 7:37 PM
: ""
- From a call lasting 1m 9s , Nov 12, 2024 11:00 PM
: ""
- From a call lasting 1m 9s , Nov 7, 2024 3:38 PM
: ""
- From a call lasting 43s , Nov 5, 2024 10:01 PM
: ""
- From a call lasting 1m 9s , Nov 5, 2024 5:30 PM
: ""
- From a call lasting 1m 12s , Nov 5, 2024 5:28 PM

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