Credit One Bank Website Customer Service Phone Number

800-797-4299
Toll-free·Calls Website Customer Service·See main phone number & contact info
Q:How do I talk to a human at this number?
A:For Website Related Inquiries
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 21 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.
This is the #5 most popular Credit One Bank phone number out of 6. Click below to go back to the main customer service number and other contact information:
Credit One Bank's main customer service phone number

More Credit One Bank Customer Phone Numbers

877-825-3242 - Customer Service
Main phone number · Toll-free · Must enter the "last 4 digits of social security #." · Enter the last 4 digits of your Social Security number.
888-729-6274 - Billing
Toll-free · Direct to Collections · Enter the last 4 digits of your Social Security number.
877-825-3242 - Automated Account Information
Toll-free · Press 1, then 0# each time it asks for your card number, then 0, then 0# each time it asks for your card number, then 0 · Enter the last 4 digits of your Social Security number.
800-752-5493 - Application Information
Toll-free · Direct to Application Information · Enter the last 4 digits of your Social Security number.
888-362-0005 - Fraud Detection
Toll-free · Direct to the fraud department · For fraud investigations, either leave a message with your full name or call customer service at 877-825-3242.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Credit One Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Website Related Inquiries
Here is how our research team describes the way the Credit One Bank phone system greets you: Enter the last 4 digits of your Social Security number.
Below are some clips we've found from Credit One Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"We did not recognize your entry. Please enter the last four digits Or if you are calling to check the status of an existing application, press one."
Excerpt from a call with Credit One Bank
Saturday, March 23, 2024 3:25 PM

What are the hours and when should I call?

Credit One Bank operates the call center for this 800-797-4299 phone number Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 17,084 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit One Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit One Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit One Bank is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 17,084 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Credit One Bank is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this Credit One Bank number, but it is also the day with the shortest hold times.

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