How do I talk to a human at this Credit One Bank number?
A:Press 1, then 0# each time it asks for your card number, then 0, then 0# each time it asks for your card number, then 0
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Credit One Bank Automated Account Information?
A:The average hold time is 10 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #3 most popular Credit One Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Credit One Bank email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · Must enter the "last 4 digits of social security #." · Enter the last 4 digits of your Social Security number.
Toll-free · 24 hours, 7 days · Direct to the fraud department · For fraud investigations, either leave a message with your full name or call customer service at 877-825-3242.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Credit One Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 0# each time it asks for your card number, then 0, then 0# each time it asks for your card number, then 0
Here is how our research team describes the way the Credit One Bank phone system greets you: Enter the last 4 digits of your Social Security number.
Below are some clips we've found from Credit One Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to Credit One Bank. Press one for English.
Please enter the last four digits of your card number."
Excerpt from a call with Credit One Bank
Thursday, June 13, 2024 8:07 PM
What are the hours and when should I call?
Credit One Bank operates the call center for this 877-825-3242 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 51 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit One Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit One Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit One Bank is Sunday.The most busy day to call is Thursday, which averages 550% more phone calls by comparison.Again, this is based on a sample of 51 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Credit One Bank is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Credit One Bank staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why call this Credit One Bank number?
Below is a sample of recent calls to Credit One Bank, and their purpose. Are any of these similar to the reason you are trying to call?