Credit One Bank Billing

Phone Number & Getting a Rep

Credit One Bank Billing number

888-729-6274
Toll-free·Calls Billing·See main phone number & contact info
Q:

How do I talk to a human at this Credit One Bank number?

A:Direct to Collections
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Thurs 5am-7pm, Fri-Sat 5am-3pm, Sun 7am-3pm PST. The least busy day is Sunday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Credit One Bank Billing?

A:The average hold time is 8 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All Credit One Bank customer service contact information

This is the #2 most popular Credit One Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Credit One Bank email addresses, twitter handles, and live chat options.

More Credit One Bank Customer Phone Numbers

Customer Service

877-825-3242
Main phone number · Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · Must enter the "last 4 digits of social security #." · Enter the last 4 digits of your Social Security number.

Automated Account Information

877-825-3242
Toll-free · 24 hours, 7 days · Press 1, then 0# each time it asks for your card number, then 0, then 0# each time it asks for your card number, then 0 · Enter the last 4 digits of your Social Security number.

Application Information

800-752-5493
Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · Direct to Application Information · Enter the last 4 digits of your Social Security number.

Website Customer Service

800-797-4299
Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · For Website Related Inquiries · Enter the last 4 digits of your Social Security number.

Fraud Detection

888-362-0005
Toll-free · 24 hours, 7 days · Direct to the fraud department · For fraud investigations, either leave a message with your full name or call customer service at 877-825-3242.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Credit One Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Collections
Here is how our research team describes the way the Credit One Bank phone system greets you: Enter the last 4 digits of your Social Security number.
Below are some clips we've found from Credit One Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Welcome to Credit One Bank.
Press one for English.
Please enter the last four digits of your card number."
Excerpt from a call with Credit One Bank
Tuesday, October 22, 2024 1:38 PM

What are the hours and when should I call?

Credit One Bank operates the call center for this 888-729-6274 phone number Mon-Thurs 5am-7pm, Fri-Sat 5am-3pm, Sun 7am-3pm PT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 187 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit One Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit One Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit One Bank is Sunday. The most busy day to call is Monday, which averages 486% more phone calls by comparison. Again, this is based on a sample of 187 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Credit One Bank is Friday.

Why call this Credit One Bank number?

Below is a sample of recent calls to Credit One Bank, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 14s , Oct 22, 2024 1:38 PM
: ""
- From a call lasting 41s , Oct 2, 2024 8:04 PM
: ""
- From a call lasting 16s , Oct 2, 2024 7:34 PM
: ""
- From a call lasting 31s , Sep 26, 2024 7:41 PM
: ""
- From a call lasting 40s , Sep 26, 2024 7:39 PM
: ""
- From a call lasting 48s , Sep 26, 2024 7:38 PM
: ""
- From a call lasting 1m 19s , Sep 26, 2024 7:37 PM
: ""
- From a call lasting 56s , Sep 26, 2024 7:35 PM
Account balance inquiry: "Can you tell me if I currently owe something?"
- From a call lasting 7m 54s , Sep 23, 2024 8:54 PM
: ""
- From a call lasting 1m 19s , Sep 23, 2024 8:53 PM

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