Consumers Union Customer Service

Phone Number & Contact Info

Consumers Union's Best Phone Number

Calls Customer Service·Most popular Consumers Union number

How do I talk to a live human at Consumers Union?

A:Just wait during business hours. No call-back outside business hours.

Does Consumers Union offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Consumers Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait during business hours. No call-back outside business hours.

What are the hours and when should I call?

Consumers Union operates the call center for this 914-378-2000 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 8 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Consumers Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Consumers Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Consumers Union is Monday. The most busy day to call is Friday. Again, this is based on a sample of 8 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Consumers Union

In summation, the best day to call Consumers Union is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Consumers Union staffs the call center well on Monday.

Why Customers Call Consumers Union

If you have time to do a bit of reading before you call Consumers Union, we recommend you read over some of our problem-specific articles.

What is Consumers Union?

Consumers Union is a non-profit organization dedicated to empowering and protecting consumers in the marketplace. With a mission to provide unbiased and expert information, Consumers Union aims to educate, inform, and advocate for the rights of consumers. As the publisher of Consumer Reports, Consumers Union conducts thorough product testing and research to help consumers make informed decisions about the products and services they purchase. The organization also actively advocates for consumer-friendly policies at the local, state, and federal levels, fighting for safer products, fair business practices, and transparent markets. Through their work, Consumers Union strives to ensure that consumers have access to accurate, reliable information and are able to make choices that promote their health, safety, and financial well-being.

What does Consumers Union do?

Consumers Union is a non-profit organization dedicated to empowering and informing consumers. With its mission to create a fair and just marketplace, Consumers Union works tirelessly to provide unbiased product testing, ratings, and research. They conduct rigorous tests on a wide range of consumer goods and services, including appliances, food, and vehicles, to help consumers make informed purchasing decisions. Additionally, Consumers Union advocates for policy changes to protect consumers' rights and interests, such as advocating for stronger product safety regulations and promoting access to affordable healthcare. Through their publications, such as Consumer Reports, and online platforms, Consumers Union strives to educate consumers about potential risks and to provide reliable information for making smarter choices, ultimately aiming to ensure a safe, fair, and transparent marketplace for all consumers.

What are some of the advocacy campaigns Consumers Union is involved in?

Consumers Union engages in various advocacy campaigns to protect and empower consumers. One notable campaign is focused on ensuring access to safe and affordable healthcare for all. They actively support policies that promote affordable prescription drugs, expanded access to healthcare services, and improved patient safety. Another crucial campaign is aimed at enhancing consumer privacy and data security. Consumers Union advocates for robust privacy regulations, data breach notifications, and consumer control over personal information. Additionally, they work towards increasing food safety and sustainability by pressuring policymakers to strengthen food regulations, improve labeling practices, and reduce the use of harmful pesticides. Consumers Union also strives to safeguard consumer rights and fight against deceptive advertising practices, unfair business practices, and other issues negatively impacting consumers’ day-to-day lives.

Top Consumers Union customer service problems

Click the link above to get answers to just about any Consumers Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Consumers Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consumers Union agent. This phone number is Consumers Union's best phone number because 48 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 914-378-2000 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Consumers Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Consumers Union has 1 phone number. It's not always clear what is the best way to talk to Consumers Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Consumers Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Consumers Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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