Consumer Financial Protection Bureau Customer Service

Phone Number & Contact Info

Consumer Financial Protection Bureau's Best Phone Number

855-411-2372
Toll-free·Calls Customer Service·Most popular Consumer Financial Protection Bureau number
Q:

How do I talk to a live human at Consumer Financial Protection Bureau?

A:Calling this Consumer Financial Protection Bureau number should go right to a real human being
Q:

Does Consumer Financial Protection Bureau offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Consumer Financial Protection Bureau phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Consumer Financial Protection Bureau number should go right to a real human being
In fact, much of this information on this page is superfluous because this Consumer Financial Protection Bureau phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Consumer Financial Protection Bureau operates the call center for this 855-411-2372 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Consumer Financial Protection Bureau phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Consumer Financial Protection Bureau staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Consumer Financial Protection Bureau is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Consumer Financial Protection Bureau

In summation, the best day to call Consumer Financial Protection Bureau is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Consumer Financial Protection Bureau staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Consumer Financial Protection Bureau

If you have time to do a bit of reading before you call Consumer Financial Protection Bureau, we recommend you read over some of our problem-specific articles.

What is the Consumer Financial Protection Bureau (CFPB)?

The Consumer Financial Protection Bureau (CFPB) is a government agency in the United States that works towards ensuring fair treatment and protection for consumers in financial markets. Established as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act in 2010, the CFPB's primary goal is to educate and empower consumers, regulate financial institutions, and enforce consumer financial protection laws. The bureau offers resources and tools for consumers, handles complaints, conducts investigations, and takes legal action against companies that engage in unfair, deceptive, or abusive practices. The CFPB seeks to create a transparent and efficient financial marketplace, promoting fairness and empowering consumers to make informed decisions about their finances.

What is the role of the CFPB in protecting consumers?

The role of the Consumer Financial Protection Bureau (CFPB) is to ensure the protection of consumers in the financial marketplace. It works towards this goal by enforcing consumer financial laws, providing educational resources, and conducting investigations on unfair practices. The CFPB oversees financial institutions, such as banks, credit card companies, and mortgage providers, to make sure they are complying with regulations and treating consumers fairly. It also aims to empower consumers by offering tools and information to make informed financial decisions. The CFPB is committed to promoting transparency and accountability in the consumer financial industry and taking action against any abusive or deceptive practices. Ultimately, the CFPB serves as an advocate for consumers, striving to create a fair and transparent financial marketplace for all.

Top Consumer Financial Protection Bureau customer service problems

Click the link above to get answers to just about any Consumer Financial Protection Bureau customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Consumer Financial Protection Bureau Customer Service Contacts

There are of course other ways to contact Consumer Financial Protection Bureau customer service besides the phone. Below we list the best ones, by medium.

Consumer Financial Protection Bureau Customer Help Desk / Web Support

consumerfinance.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Consumer Financial Protection Bureau customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Consumer Financial Protection Bureau's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consumer Financial Protection Bureau agent. This phone number is Consumer Financial Protection Bureau's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-411-2372 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Consumer Financial Protection Bureau first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Consumer Financial Protection Bureau has 1 phone number. It's not always clear what is the best way to talk to Consumer Financial Protection Bureau representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Consumer Financial Protection Bureau. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Consumer Financial Protection Bureau. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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