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Consumer Financial Protection Bureau Customer FAQ

Top Answers & How-to Guides

What is Consumer Financial Protection Bureau's Phone Number?

The question we are asked most often is about how to talk to Consumer Financial Protection Bureau customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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CFPB Overview

What is the Consumer Financial Protection Bureau (CFPB)?

The Consumer Financial Protection Bureau, known as CFPB, is a U.S. government agency created post-financial crisis to protect...
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What is the role of the CFPB in protecting consumers?

The CFPB plays a vital role in consumer protection within the financial sector by ensuring fair treatment and transparency in...
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What types of financial products and services are regulated by the CFPB?

The Consumer Financial Protection Bureau oversees a variety of financial products and services, including mortgages, credit...
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Consumer Rights and Protections

What happens after I file a complaint with the CFPB?

After a complaint is filed with the Consumer Financial Protection Bureau, it is acknowledged with a tracking number. The Bureau...
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What rights do consumers have when dealing with debt collectors?

Consumers are protected under the Fair Debt Collection Practices Act, which ensures they are free from harassment and...
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How can I submit a complaint about a financial product?

Individuals can file complaints about financial products through the Consumer Financial Protection Bureau's website. The...
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Consumer Resources and Education

What resources or tools does the CFPB provide to help consumers manage their money?

The Consumer Financial Protection Bureau provides a range of tools and resources, including educational materials and budgeting...
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What educational resources does the CFPB provide?

The Consumer Financial Protection Bureau offers a range of educational materials to assist consumers with personal finance....
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How can I find data on consumer complaints?

To locate data on consumer complaints, one should visit the CFPB's website, where a database is maintained that includes...
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Fraud and Scams Awareness

What are some common scams or deceptive practices that consumers should be aware of?

Consumers should be vigilant about various scams and deceptive practices, including unsolicited communications asking for...
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What steps can I take to protect myself from financial fraud or scams?

To protect against financial fraud and scams, it is important to actively monitor accounts, safeguard personal data, use strong...
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What is the process for disputing an error on my credit report?

Disputing an error on a credit report is important for financial health. First, request your credit report from a major bureau...
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We look to the Consumer Financial Protection Bureau issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Consumer Financial Protection Bureau issues reported to GetHuman
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