CitiMortgage Phone Number

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  • Calls CitiMortgage's Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Fri 8am-10pm, Sat 9am-7pm EST
  • The best time to call is 3pm
  • Popular issues for this call center: Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, and Extension.
  • Reach a live CitiMortgage agent: Must choose option 1-6, then wait on the line until transferred to a representative.

Reasons customers like you called recently

I need a form saying I payed my mortgage off*Anthony dipretoro***** terry st*Phila pa *****
I received a letter from Irs saying I didn’t report a ****-c and I don’t know what the...
what is citimortgage current address?
Need mortgage release lien and payoff release
Good mortgage was assigned to Citi Mortgage but was improperly discharged. I...
i have a complaint against citimortgage and your associate Randall Schreier.*I took a M...
I received a letter from Payne Richards & Associates on March *, informing me that “Cit...
I had my home loan with Citimortgage years ago, my account number was **********-*. We...
I have a bit of a complicated situation. This is based on a short sale that occurred in...
I received a tax return document from CITIMORTGAGE INC in the mail at my house address...
looking for a letter of satisfaction for my mortgage held by citibank with a payoff dat...
I am selling my house. I paid my citimortgage off about * or so years ago. The company...
I need documentation of forclosure.
i am writing to you to find out info on lien for latonia samuel can you tell me what i...
My name is Jane E. Aiken, (aka Jayne E. Aiken). An open mortgage showed up on a title s...

CitiMortgage Customer Phone Number 800-248-4638 - Stats

Phone number to dial800-248-4638
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm, Sat 9am-7pm EST
Best time to dial3pm
Average wait4 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, facebook, twitter
Quality of communication80%
Quality of help81%
Customer votes243
Information last updatedFri Feb 23 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

CitiMortgage's Best Toll-Free/800 Customer Phone Number

This is CitiMortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CitiMortgage agent. This phone number is CitiMortgage's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-248-4638 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call CitiMortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook or twitter. In total, CitiMortgage has 2 phone numbers. It's not always clear what is the best way to talk to CitiMortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CitiMortgage - by phone or otherwise

While 800-248-4638 is CitiMortgage's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other CitiMortgage customers, is by calling their 800-283-7918 phone number for their Existing Accounts department. Besides calling, the next favorite option for customers looking for help is via 800-283-7918 for Existing Accounts. If you think this information is inaccurate or know of other ways to contact CitiMortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CitiMortgage.

What is GetHuman's Relationship to CitiMortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CitiMortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Existing Accounts800-283-7918

Beyond the Phone Number

There are other ways to get in touch with CitiMortgage, including their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our CitiMortgage Customer Service page for more information.
CitiMortgage Customer Service

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