CitiMortgage Phone Number

Calling CitiMortgage customer service faster by GetHuman

Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at prompts

Reasons customers like you called recently

I would like a copy of a document or statement showing my parents house was paid in ful...
My issue is that I already requested a statement showing that my parents house is paid...
My deceased mother was a former customer of Citimortgage. My brother and I have been t...
Yes need my release of Mortage*Clifford and Wanda Teamer**** south Howard st*Gary, Indi...
I need two lien release letters
Document *****,**Hello**Yes that is one of the loans, but there is another, please note...
I have not had my mortgage with Citi Bank for many months. I was going through my credi...
I need immediate assistance for someone to call me so I can pay off a loan to get my li...
My name is Michelle A. Mark**I received a Release of Lien letter some time in ****. I c...
Uncashed check still good?*Dated ********
CitiMortgage failed to submit a Lien Release letter after transferring*selling my home...
My name is Michelle A Marks*I received of Release of Lien letter.**I am not able to l...
Cenlar has NOT PAID MY HOMEOWNERS INS. I reached out to them and was hung up on today X...
Need someone from lien release department.
Seeking form **** for the tax years of ****, ****, ****, **** and **** for tax purposes...
See more recent reasons for calling

Help me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial800-283-7918
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0 at prompts
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help85%
Customer votes224
Information last updatedTue Jul 07 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

CitiMortgage's Best Toll-Free/800 Customer Phone Number

This is CitiMortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CitiMortgage agent. This phone number is CitiMortgage's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call CitiMortgage we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, CitiMortgage has 1 phone number. It's not always clear what is the best way to talk to CitiMortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CitiMortgage - by phone or otherwise

While 800-283-7918 is CitiMortgage's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other CitiMortgage customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact CitiMortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CitiMortgage.

What is GetHuman's Relationship to CitiMortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CitiMortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CitiMortgage Contact Info

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