CitiMortgage Phone Number

Calling CitiMortgage customer service faster by GetHuman

800-283-7918
Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Request a loanEligibility questionRepayment questionOvercharge/Strange chargeExtensionA different issue
Get to a live person fastest: Press 0 at prompts

Reasons customers like you called recently

I would like a copy of a document or statement showing my parents house was paid in ful...
3 days ago
My issue is that I already requested a statement showing that my parents house is paid...
3 days ago
My deceased mother was a former customer of Citimortgage. My brother and I have been t...
3 days ago
Yes need my release of Mortage*Clifford and Wanda Teamer**** south Howard st*Gary, Indi...
9 days ago
I need two lien release letters
10 days ago
Document *****,**Hello**Yes that is one of the loans, but there is another, please note...
10 days ago
I have not had my mortgage with Citi Bank for many months. I was going through my credi...
15 days ago
I need immediate assistance for someone to call me so I can pay off a loan to get my li...
18 days ago
My name is Michelle A. Mark**I received a Release of Lien letter some time in ****. I c...
a month ago
Uncashed check still good?*Dated ********
2 months ago
CitiMortgage failed to submit a Lien Release letter after transferring*selling my home...
2 months ago
My name is Michelle A Marks*I received of Release of Lien letter.**I am not able to l...
2 months ago
Cenlar has NOT PAID MY HOMEOWNERS INS. I reached out to them and was hung up on today X...
2 months ago
Need someone from lien release department.
2 months ago
Seeking form **** for the tax years of ****, ****, ****, **** and **** for tax purposes...
2 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial
800-283-7918
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:45am
Navigate phone maze to a human
Press 0 at prompts
Average wait
Current wait
5
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
73%
Quality of help
85%
Customer votes
225
Information last updated
Thu Jul 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

CitiMortgage's Best Toll-Free/800 Customer Phone Number

This is CitiMortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CitiMortgage agent. This phone number is CitiMortgage's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call CitiMortgage we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, CitiMortgage has 1 phone number. It's not always clear what is the best way to talk to CitiMortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CitiMortgage - by phone or otherwise

While 800-283-7918 is CitiMortgage's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other CitiMortgage customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact CitiMortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CitiMortgage.

What is GetHuman's Relationship to CitiMortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CitiMortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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