CitiMortgage Phone Number

Calling CitiMortgage customer service faster by GetHuman

800-283-7918
Customer service
Current Wait: 5 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
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Reasons customers like you called recently

I had a loan back in **** that was not paid it was a second mortgage on my property at...
Need letter releasing me on a lien
We have paid off loan * **********-* in ****. We received a refund check for an escrow...
Reissue an escrow refund check from **** on a loan that has been completed*paid off.
Ineedthetitleformaryharrisaccountnumber**********whichwasiseddiharrisnametou*tilafterth...
I am requesting the reissue of an escrow clearing check sent to me in **** by CitiMortg...
I need mortgage payment records on my property below.***** Mermaid Cir.*Huntington Beac...
We need a pay-off on our account
AFTER MY MORTGAGE HAD BEEN PAID OFF YOIR BANK REPORTED LATE PAYMENTS ON MY CREDIT BUREA...
I need an account number from a mortgage that has been paid for years
I need to know when I will receive a replacement check for my Escrow Surplus.
NOTIFICATION OF ESCROW ACCOUNT UNCLAIMED**MARK RUMLEY
I have an old mortgage from ABN MORTGAGE GROUP. Loan ***********That was recorded...
I have a checked from citi mortgage from**** that was never cashed..my neighbor who is...
See more recent reasons for calling

Help me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial800-283-7918
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0 at prompts
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication73%
Quality of help85%
Customer votes225
Information last updatedSat Jun 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

CitiMortgage's Best Toll-Free/800 Customer Phone Number

This is CitiMortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CitiMortgage agent. This phone number is CitiMortgage's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call CitiMortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CitiMortgage has 1 phone number. It's not always clear what is the best way to talk to CitiMortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CitiMortgage - by phone or otherwise

While 800-283-7918 is CitiMortgage's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact CitiMortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CitiMortgage.

What is GetHuman's Relationship to CitiMortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CitiMortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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