CitiMortgage Phone Number

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Customer service
Current Wait: 7 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at prompts

Reasons customers like you called recently

My name is Tammy Mathis. And, my loan was opened June ****. However, in August ****, m...
Citimortgage placed a lien on my mortgage. The lien has been discharged,but citimortgag...
Trying to get information about a closed account that had $****.** back from ****.
Lien release after chapter ** Bankruptcy. Filed seven years ago. Discharged on June...
Trying to reach the Ginnie Mae * mortgage securities department at CitiMortgage
Need lien release for a loan paid off in ****. No one can transfer me to the lien relea...
Citi Morgage is listed as a lien holder from **** and it needs released so I can get my...
Hello, the IRS sent me a Cancellation of dept from Citimortgage, form ****-C, for...
Interest rate percentage amount on statement in ****
Inquiring about new mortgage loan in North Carolina. Have at least * credit cards with...
Need peoof mortgage paid off . Citizen bank paid off in ****. Need it for closing tod...
CitiMortgage was listed as the lien holder of a *nd mortgage when the borrowers filed B...
I did not receive my mortgage release document. I want to request it now.
Trying to get my Citimortgage year end tax statement
I previously had a mortgage loan, trying to get a paid off letter to show loan in paid...
See more recent reasons for calling

Help me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial800-283-7918
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 0 at prompts
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication76%
Quality of help88%
Customer votes200
Information last updatedWed Aug 03 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

CitiMortgage's Best Toll-Free/800 Customer Phone Number

This is CitiMortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CitiMortgage agent. This phone number is CitiMortgage's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call CitiMortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, CitiMortgage has 1 phone number. It's not always clear what is the best way to talk to CitiMortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting CitiMortgage - by phone or otherwise

While 800-283-7918 is CitiMortgage's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact CitiMortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for CitiMortgage.

What is GetHuman's Relationship to CitiMortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like CitiMortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

CitiMortgage Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All CitiMortgage contacts
CitiMortgage Phone NumberBEST
CitiMortgage Help Desk
General customer information

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