Citi Simplicity Phone Number

Call Citi Simplicity customer service faster with GetHuman

  • Calls Citi Simplicity's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Popular issues for this call center: Setup an account, Question, and Complaint.
  • Reach a live Citi Simplicity agent: Press 0 at each prompt, ignoring messages.

What to expect when you call

They may ask your reason for calling (instead of a menu)
"Welcome to Citi Simplicity. This call may be monitored or recorded. How can I help you today?"
Excerpt from a call with Citi Simplicity
Friday, March 1, 2024 11:29 PM

Citi Simplicity Customer Phone Number 866-696-5673 - Stats

Phone number to dial866-696-5673
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait4 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication77%
Quality of help83%
Customer votes609
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Citi Simplicity's Best Toll-Free/800 Customer Phone Number

This is Citi Simplicity's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Simplicity agent. This phone number is Citi Simplicity's Best Phone Number because 4,746 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-696-5673 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Citi Simplicity first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Citi Simplicity has 1 phone number. It's not always clear what is the best way to talk to Citi Simplicity representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Simplicity - by phone or otherwise

While 866-696-5673 is Citi Simplicity's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Citi Simplicity please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Simplicity.

What is GetHuman's Relationship to Citi Simplicity?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Simplicity. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about Citi Simplicity, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Citi Simplicity Customer Service article.
Citi Simplicity Customer Service

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