Citi Simplicity Phone Number

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Customer service
Current Wait: 5 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages.

Reasons customers like you called recently

New replacement Citi card is being rejected. Adding card as a new payment method is dec...
I need to activate my card and the online app will not let me - why!!!
I have not set up an account myself but you have given me a number A*C *******.**You ha...
*. I received a letter stating that it would not be reissued due to a charge off. I wou...
I didnt received yet my simplicity card.ITC informed me that the credit card returned t...
I didn't receive my c
Did not receive my card. Got an email saying i should have gotten it by now. I'm worrie...
I experienced the following issues.*Credit limit reduced from $**** to $***, in Dec...
I applied for a citi credit card, they couldn't verify my identity and sent forms for m...
See more recent reasons for calling

Help me with my issue

Customer Number 866-696-5673 - by the Numbers

Phone number to dial866-696-5673
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages.
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication80%
Quality of help80%
Customer votes607
Information last updatedFri Aug 12 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Citi Simplicity's Best Toll-Free/800 Customer Phone Number

This is Citi Simplicity's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Simplicity agent. This phone number is Citi Simplicity's Best Phone Number because 4,746 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-696-5673 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Citi Simplicity first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Citi Simplicity has 1 phone number. It's not always clear what is the best way to talk to Citi Simplicity representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Simplicity - by phone or otherwise

While 866-696-5673 is Citi Simplicity's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Citi Simplicity please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Simplicity.

What is GetHuman's Relationship to Citi Simplicity?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Simplicity. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AT&T U-Verse Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or AT&T U-Verse. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Citi Simplicity Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Citi Simplicity contacts
Citi Simplicity Phone NumberBEST
General customer information

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