Citi Mortgage Phone Number

Calling Citi Mortgage customer service faster by GetHuman

800-283-7918
Customer service
Current Wait: 49 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Request a loanEligibility questionRepayment questionOvercharge/Strange chargeExtensionA different issue
Get to a live person fastest: Press 0, then 5
Call internationally for free: You can call the number above while abroad for free using our GetHuman Phone.

Customer Number 800-283-7918 - by the Numbers

Phone number to dial
800-283-7918
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2pm
Navigate phone maze to a human
Press 0, then 5
Average wait
33
Current wait
49
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or web or facebook
Quality of communication
89%
Quality of help
84%
Customer votes
214
Information last updated
Mon Oct 15 2018 09:00:00 GMT+0000 (UTC)

Citi Mortgage's Best Toll-Free/800 Customer Phone Number

This is Citi Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Mortgage agent. This phone number is Citi Mortgage's Best Phone Number because 2,040 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Citi Mortgage we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or facebook. In total, Citi Mortgage has 3 phone numbers. It's not always clear what is the best way to talk to Citi Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Mortgage - by phone or otherwise

While 800-283-7918 is Citi Mortgage's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Mortgage customers, is by calling their 800-422-1498 phone number for their Loss Mitigation department. Besides calling, the next favorite option for customers looking for help is via 800-422-1498 for Loss Mitigation. If you think this information is inaccurate or know of other ways to contact Citi Mortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Mortgage.
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