Citi Mortgage Phone Number

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Customer service
Current Wait: 43 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0, then 5

Reasons customers like you called recently

I paid my mortgage off oct. **** I need any and all info would great
trying to find my paid off mortgage from ****
What is my account balance and last payment received?
What is my account balance and the last payment received?
What is my loan balance and last payment received?
Loan balance and last payment received
I need to speak with a person about a letter I received about a year ago stating that y...
Need a lien removed Weibo bankruptcy in **** now I come to find out there’s a lienOn th...
Reaching out about a foreclosure property they bought yesterday, address is ***** bell...
I received a letter from the IRS that I owe a balance of *,***.**. When I spoke with th...
I just need to check in with my mortgage company. My loan is in forbearance and I don't...
Received a letter stating they issued us a check that has yet to be cashed from * years...
My name is Sandra Escobar. On Octuber *th I bought a property on a HOA auction. This ho...
We have had serious issues with our mortgage loan because of extremely poor customer se...
In July **** CitiMortgage notified me via mail of an uncashed check related to the sale...
See more recent reasons for calling

Help me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial800-283-7918
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 0, then 5
Average wait
Current wait43
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web, facebook
Quality of communication89%
Quality of help84%
Customer votes215
Information last updatedTue Jun 21 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Citi Mortgage's Best Toll-Free/800 Customer Phone Number

This is Citi Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Mortgage agent. This phone number is Citi Mortgage's Best Phone Number because 2,040 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Citi Mortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or web or facebook. In total, Citi Mortgage has 3 phone numbers. It's not always clear what is the best way to talk to Citi Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Mortgage - by phone or otherwise

While 800-283-7918 is Citi Mortgage's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Citi Mortgage customers, is by calling their 800-422-1498 phone number for their Loss Mitigation department. Besides calling, the next favorite option for customers looking for help is via 800-422-1498 for Loss Mitigation. If you think this information is inaccurate or know of other ways to contact Citi Mortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Mortgage.

What is GetHuman's Relationship to Citi Mortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Citi Mortgage Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Citi Mortgage contacts
Citi Mortgage Phone NumberBEST
Citi Mortgage Help Desk
Citi Mortgage on Twitter
Citi Mortgage on FB/Messenger
General customer information

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