Citi Mortgage Phone Number

Calling Citi Mortgage customer service faster by GetHuman

Customer service
Current Wait: 36 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0, then 5

Reasons customers like you called recently

I need a lean release letter for address:**** Warren Ave new port richey fl. ***** than...
I am selling my home and we are ready to close. They just ran title and a past mortgage...
I did not receive my **** Tax Form **** for to complete my taxes. Is it possible to e...
I did not receive Form **** for my taxes.
Need to know if a mortgage is open. Website shows "inactive" as status
Mortgage was paid off but did not get the title or deed.
Citi bank bought my loan from cross country mortgage and it the loan is fraudulent so i...
I am trying to login so I can get my interest information to file my taxes. I clicked f...
Recently I found a letter with a check atttached stating that it was from CitiMortgage...
need a copy of my **** home equity loan **** statement asap
I just found a check from CitiMortgage in my files. *It is from the Insurance Claim Fun...
I need a deed release from Citifinancial Mortgage Inc. of a home bought in ****.*The ho...
I am currently looking for my discharge of mortgage which I had with you in ****. It i...
I am looking for information regarding a homeowner's insurance check through the loss d...
I would like a copy of the "Settlement Agreement" or "Cancellation of Security Deed " o...
See more recent reasons for calling

Help me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial800-283-7918
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 0, then 5
Average wait
Current wait36
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, web, facebook
Quality of communication91%
Quality of help86%
Customer votes212
Information last updatedMon May 10 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Citi Mortgage's Best Toll-Free/800 Customer Phone Number

This is Citi Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Mortgage agent. This phone number is Citi Mortgage's Best Phone Number because 2,040 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Citi Mortgage we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or facebook. In total, Citi Mortgage has 3 phone numbers. It's not always clear what is the best way to talk to Citi Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Mortgage - by phone or otherwise

While 800-283-7918 is Citi Mortgage's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Mortgage customers, is by calling their 800-422-1498 phone number for their Loss Mitigation department. Besides calling, the next favorite option for customers looking for help is via 800-422-1498 for Loss Mitigation. If you think this information is inaccurate or know of other ways to contact Citi Mortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Mortgage.

What is GetHuman's Relationship to Citi Mortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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