Citi Mortgage Phone Number 800-283-7918: Shortcuts & Tips

Citi Mortgage Phone Number

800-283-7918
Current Wait: 62 mins (avg 38)
Best time to call: 10:45am
Is this the right Citi Mortgage phone number to call? What do I say to the rep?  For help, tell us why you're calling:

What's the issue?

Call the right Citi Mortgage phone number and know what to say.

Request a loan
Eligibility question
Repayment question
Overcharge/Strange charge
Extension
Update account information

Don't see your issue? Describe it.

Citi Mortgage Phone Number 800-283-7918 - by the Numbers

Phone number to dial800-283-7918
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanPress 0, then 5
Average wait38
Current wait62
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or twitter or web or facebook
Quality of communication90%
Quality of help85%
Customer votes213
Information last updatedMon Oct 16 2017 09:00:00 GMT+0000 (UTC)

About Citi Mortgage's Best Phone Number

This phone number is Citi Mortgage's Best Phone Number because 4,080 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include request a loan, eligibility question, repayment question, overcharge/strange charge, extension, update account information and other customer service issues. Rather than trying to call Citi Mortgage we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or facebook. In total, Citi Mortgage has 4 phone numbers. It's not always clear what is the best way to talk to Citi Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Mortgage

While 800-283-7918 is Citi Mortgage's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Mortgage customers, is by calling their 800-422-1498 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-422-1498 for Customer Service. If you think this information is inaccurate or know of other ways to contact Citi Mortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Mortgage.

About Citi Mortgage

If you're here looking for the best phone number to call Citi Mortgage, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Citi Mortgage also goes by or is associated with the names Citibank, City Mortgage. They are considered to be part of the following sectors and industries: banking, financial, services. Citi Mortgage is associated with terms like public company by their customers and industry analysts. They employ less than 50 people according to customers in the know.
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