Citi Mortgage Phone Number

Calling Citi Mortgage customer service faster by GetHuman

800-283-7918
Customer service
Current Wait: 56 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Request a loanEligibility questionRepayment questionOvercharge/Strange chargeExtensionA different issue
Get to a live person fastest: Press 0, then 5

Reasons customers like you called recently

I am very frustrated. I just signed up with your geniusbox something. I am just tryin...
a day ago
We were contacted by a woman from *Stealth Investigations stating that we have Escrow M...
23 days ago
We were contacted Stealth Investigations about Escrow money from **** that we have with...
23 days ago
Waiting for a copy of deed release from the lien release department. Request submitted...
2 months ago
Need Citi mortgage loss mitigation address to send a check in that’s indoors to Citi mo...
2 months ago
Hello, I need copy of the mortgage note or home equity line of credit (HELOC) agreemen...
3 months ago
YOU CHARGE ME FOR INSURANCE WHEN I ALREADY HAD INSURANCE CONTACTED CENLAR NO RESPONSE F...
4 months ago
I HAD MORTGAGE THROUGH CITI FINANCIAL BACK IN **** OR ****. I NEED A LETTER STATING THE...
6 months ago
I received a letter stating I would receive a refund but have not received the check re...
7 months ago
My mortgage * *** *** ****** and the reason I need a call back is I sent out my Mortgag...
7 months ago
My husband died July **. He had a mortgage against the house and was only in his name...
7 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-283-7918 - by the Numbers

Phone number to dial
800-283-7918
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:45am
Navigate phone maze to a human
Press 0, then 5
Average wait
Current wait
56
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, twitter, web, facebook
Quality of communication
90%
Quality of help
85%
Customer votes
214
Information last updated
Tue Jun 30 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Citi Mortgage's Best Toll-Free/800 Customer Phone Number

This is Citi Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Citi Mortgage agent. This phone number is Citi Mortgage's Best Phone Number because 2,040 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-283-7918 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Citi Mortgage we recommend you tell us what issue you are having and then possibly contact them via phone or twitter or web or facebook. In total, Citi Mortgage has 3 phone numbers. It's not always clear what is the best way to talk to Citi Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Citi Mortgage - by phone or otherwise

While 800-283-7918 is Citi Mortgage's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Citi Mortgage customers, is by calling their 800-422-1498 phone number for their Loss Mitigation department. Besides calling, the next favorite option for customers looking for help is via 800-422-1498 for Loss Mitigation. If you think this information is inaccurate or know of other ways to contact Citi Mortgage please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Citi Mortgage.

What is GetHuman's Relationship to Citi Mortgage?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Citi Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Citi Mortgage Contact Info

More Company Phone Numbers

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!
Call Toll-Free: 888-959-6783
Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!